SomervilleSoapWorks is taking a short break

Loading

Note from shop owner We're off for a short break and we'll be back at the end of May!

Cheers!

Note from shop owner

Last updated on May 11, 2018

We're off for a short break and we'll be back at the end of May!

Cheers!

Rebecca

Contact shop owner

Rebecca

Reviews

Average rating
5 out of 5 stars
(85)
5 stars
81
4 stars
3
3 stars
1
2 stars
0
1 star
0
View all 85 reviews

Shop policies

Last updated on August 29, 2013
Hello and welcome!

I specialize in crafting cold process castile soap using only 100% pure olive oil, and nothing but the best essential oils and exfoliating scrubs. Each bar is handmade by me from pure raw ingredients (including organic ingredients whenever available) from the initial mixing to finishing and packaging. I am especially sensitive to customers who have allergies and concerns about where the components of their products come from, and I buy local whenever possible so that I can share this knowledge with my customers!

Part of the benefit provided by a handmade product using fresh, raw ingredients is that natural variations will occur from batch to batch and even bar to bar. I don't use chemical fragrances, added emulsifiers, plasticizers, or chemical preservatives, so the appearance of your soap may change over time, and your bar may not look exactly like the image pictured on the listing. This should help to reassure you that your soap was not mass produced by machine but was instead lovingly made by a person for the joy and delight of other people!

I'm always happy to answer questions, so please don't hesitate to send me a convo before making your purchase if you have any concerns. My goal is to have happy, satisfied customers!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Due to the nature of the product, I'm unable to accept returns, so please feel free to ask any questions you may have before placing your order.

That said, my goal is to have happy customers, so if there is a problem with your order, please get in touch right away and we'll work something out!
Payment
I accept PayPal, Etsy Gift Cards and major credit cards via Direct Checkout. After purchase, customers may take up to 48 hours to submit payment or contact me to make arrangements* for payment. After 48 hours, the order will be cancelled.

Change your mind or make a mistake? No worries, I'm happy to cancel or modify an order up until the time of shipping. Orders typically ship on the next business day; Friday orders will ship on the following Monday.

*I am happy to discuss accepting checks or postal money orders, however some additional terms may apply.
Shipping
Unless other arrangements are made, all orders will ship via United States Postal Service. Upon request, I am happy to provide shipping insurance (for an additional fee) or ship via UPS or FedEx (where available, actual price for the selected shipping method will apply).

Domestic base rate shipping charges are $4 for 1 bar (or up to 6 samples) and $6 for 2 to 4 bars. If you wish to purchase more than 4 bars, I'd be happy to put together a custom order and charge exact shipping plus a $2 handling fee.

International customers will be responsible for all customs fees and tariffs. Unfortunately, insurance is not available for international orders, however for those who are concerned about handling, FedEx provides a safe and reliable shipping method with the ability to track the package from door to door. Actual shipping charges will apply.

*****APO/FPO/DPO*****
All shipping charges will be waved for shipping to active duty military or diplomatic personnel (or their family) posted overseas and using an Air/Army Post Office, Fleet Post Office, or Diplomatic Post Office. Thanks for your service!