Gina Ferrentino on Sep 9, 2015
Shipped on time and turned out exactly as I expected. Thanks for your wonderful product. My best friend loved it!
This is Buffalo baby!
Pliers, wire and my hands. These are the tools I use to make every bangle in my shop. Every supply I purchase for my bracelets is made in the US or Canada. We're fond of our neighbors to the north here in Buffalo. The metal company I work with goes above and beyond to be as green as possible. The wire is recycled, wire scraps are reused or repurposed (I order a good amount of steel scraps to tumble my bracelets.) I only use high quality materials. My brass bracelets are made of red jewelers brass, The copper is solid copper. The charms I use are cast in the USA of lead free pewter.
When you purchase an item from me you will not receive a receipt. This is because you will be able to access your receipt in your Etsy account 24/7. I purchase envelopes from the Sustainable Forestry Initiative. I print the labels directly onto the envelope to save paper, chemical glues, ect. All of the bubble wrap used in shipping has been salvaged from other uses, cut down and used to ship your item.
Enjoy a 7 day return policy on any item purchased in my shop. I understand that its not me, sometimes it just isn't the right fit. I get it! I will refund the sale price and shipping on the item. (I do not reimburse return shipping.) My customer service is superb. I will respond to your questions within 1 business day. Usually you won't even need to wait that long.
Accepted payment methods
- Accepts Etsy gift cards
You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
Packages will NOT be sent until the payment has been received. Customers are obliged to pay within three days of placing the order. Something Heliotrope will provide you with one additional day (that's four days total). If payment has not been received on the fourth day, the transaction will be cancelled.
If you are having issues with PayPal or any other aspect of the transaction, please do not hesitate to contact us. We will work with you to accommodate your needs.
All orders are sent via standard mail, unless noted otherwise. Notify the seller prior to making the purchase, if priority or first class mail is preferred.
If the shipping address is different from the address provided through Etsy or PayPal, please contact the seller prior to payment. If the Etsy and PayPal addresses are different, and no special instruction has been provided, Something Heliotrope will send the order to the address provided through Etsy.
Refunds and Exchanges
Additional policies and FAQs
For Wholesale orders Something Heliotrope will provide a 15% discount. A wholesale order is any order in excess of 5 like pieces.