SooSun

Hand Felted Creations

Newport, United Kingdom · 756 Sales

SooSun

Hand Felted Creations

Newport, United Kingdom 756 Sales On Etsy since 2009

5 out of 5 stars
(367)
Shop owner

Soosun

Contact

Announcement   I am now working on International orders for Christmas. Last shipping dates from the UK are....Australia, 10th Dec / USA & Canada, 15th Dec / EU 16th Dec.
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Hello and welcome to SooSun where you will find a variety of my handmade items, designed and created using traditional wet felting and needle felting techniques.

Announcement
Last updated on Sep 12, 2016

I am now working on International orders for Christmas. Last shipping dates from the UK are....Australia, 10th Dec / USA & Canada, 15th Dec / EU 16th Dec.
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Hello and welcome to SooSun where you will find a variety of my handmade items, designed and created using traditional wet felting and needle felting techniques.

Soosun

Contact shop owner

Soosun

View all 61 items

Reviews

Average item review
5 out of 5 stars
(367)
cheribel

cheribel on Sep 26, 2016

5 out of 5 stars

This play mat is beautiful. The toddlers at my work absolutely adore it, their favourite game is playing hide and seek with the miniature animals as they pretend to hide in the cave and the flowers. Thank you for all the effort that went into making this for us!

Taryn Palmisano

Taryn Palmisano on Sep 21, 2016

5 out of 5 stars

This play scape is gorgeous! Literally breath taking when I opened the box and saw it. I would recommend purchasing from this shop. Also, I had asked for an animal substitution since my daughter doesn't know hedgehogs yet and SooSun was super willing to change that for me; which is so nice.

View all 367 reviews

About

"Inspiration is in all we see"

Hi, My name is Soosun and I live my life on the beautiful Isle of Wight, just off the South Coast of England. I have always been an educationalist and interested in the arts and now, retired, I am running my own little felting studio, taking my inspiration from the wonderful countryside and beaches that surround me.
All my artworks have been inspired directly from Mother Nature combined with my imagination.…... just love to wake up to another beautiful day and start creating from my 'early morning dreams'
I have discovered a passion for designing and creating with felt, which I make using both wet and dry techniques plus some embroidery skills which I have resurrected from my childhood.
The feel of the wool, the many textures and amazing colours are guaranteed to set me up for another creative session which can go on all day and often well into the night.
I work in my smoke and pet free studio, well more of a cupboard really. Never ceases to amaze me what can be created in such a small space!!!
My pieces contain no artificial shapes or fillers. They are made from 100%wools with the occasional fine wire armatures, 100% silk fabrics, embroidery silks, beads and sea shells for certain items.
My felt designs love to be worn, displayed or played with. They are strong and sturdy but not suitable for those little ones still eating their toys as they could be hazardous.

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Shop members
  • SooSun

    Designer, Creator, Photographer

    I design, create, market, photograph and mail.......plus all other jobs associated with my felting shop...and I love every minute.

Shop policies

Last updated on May 5, 2016
Soosun welcomes your enquiries and custom orders

All items are sent to you with a numbered certificate of authenticity and care instructions.

If you have any queries or comments, please feel free to contact me:) and if you need some help ordering an item, this guide will walk you through the steps of making a purchase:
http://www.etsy.com/help_guide_checkout.php

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I only accept PayPal because it is the safest way of payment for you and me.
Shipping
Regarding communication.......I am based in the UK so may have different Time Zones from you but I regularly check my convos and emails and will always try to reply promptly and clearly to you.

Usually, SooSun will post your order within 1-5 working days after receiving your payment.
This does not apply to custom made orders which could take longer and I will always give you an anticipated completion date.... keep you informed of my progress throughout the creative process and send you photos of completed item/ items

POSTAGE
I use UK Royal mail, 'Track and Trace' for the majority of my mailing. This gives added security and enables my customers to follow their package from the UK and into the relevant countries own mailing system.

With the exception of the USA, Canada and Australia, SooSun will not post to non members of the EC without previous payment of an "International Tracked and Sign for Package" in order to ensure delivery.

NOTE
-Standard postage does not include the added security.
-In case of any loss of International packages Soosun cannot be held responsible.
-If your purchase does not arrive/ goes missing in the post, I can only track your package until it leaves UK shores, after that you would need to pursue this with your own postal service

SPECIAL MESSAGE from SOOSUN to BUYERS regarding SHIPPING.
-Please ensure that the correct shipping address appears not only in the Etsy 'ship to', but also in the Pay Pal 'ship to'.
-If you require complete assurance that your purchase will be sent to a shipping address other than your own billing address, PLEASE ensure that you confirm this with a direct email to Soosun, which I can then acknowledge.
-If I do not get any message from you I will mail your package to the shipping address you enter during the transaction.

Soosun can include a note/ personal message on your behalf, if your package is to be sent to a 3rd party.

Where possible I use recycled packaging for shipment....boxes, bubble wrap and tissue paper
Refunds and Exchanges
All Soosun items are hand crafted with love and care which I know you will appreciate and treasure.
However, if you are so disappointed that you wish to return for a refund, contact Soosun immediately.............

- If the item is sent back within 14 days of receipt and in the original condition and packaging it was sent in, returns are accepted.
- SooSun cannot accept returns for customised items.
-The customer pays for the return of the item.
-SooSun will refund the cost of the item, excluding the original shipping cost, within 14 days of receipt of the return.

NOTE FOR EU COUNTRIES
Only the original postage costs and cost of goods will be included in your refund....... Customer pays for the return shipping of goods.
Additional policies and FAQs
Customs and Import Taxes
When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. Generally, these fees are hard to predict and are paid by the buyer.
Buyers are responsible for any customs and import taxes that may apply within their country.
SooSun is not responsible for any delays due to customs.