Handmade Artisan Soaps crafted in Kennett Square by SoothingSuds

Shop policies

Last updated on November 21, 2016

Thanks for visiting my shoppe! I hope you like soap;)

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits

Other Method

Returns and exchanges

Due to the nature of bath & body products, no refunds or exchanges can be given.

Ultimately, I want my customers happy. If you have a problem or concern, please contact me & I'll do my best to resolve it fairly.

To avoid damage & loss by USPS, please insure your purchase for the actual value if your order value is greater than $50.

Payment

Paypal is our preferred method of payment.

Shipping

We use United States Postal system for most all packages- flat rate envelopes and boxes are my favorite:) Fed-Ex or UPS available for large orders or upon request/if better rates are available.

::::: FLAT RATE shipping available :::::
International customers - Contact me directly and I can create a reserved listing for your items automatically reflecting the flat rate postage for you.

I will gladly ship small items that will fit nicely/safely into the flat rate box/bubble envelope for the best bang for your postage buck ($7.50)! This does not apply to Soap Cupcakes as they need to be boxed.

I charge a small handling fee up to $2 for most/larger orders to help cover costs for packing materials.

I will gladly refund postage overpayments:)

We pack our orders responsibly to withstand some shipping abuse, but insurance is recommended for the actual value of your package. If we file a claim on your behalf & USPS is at fault for damages, you're covered for a maximum of $50 unless you pay for insurance for the actual value of your order. Please insure your packages if valued above $50!

Additional policies and FAQs

** 6% sales tax for PA residents on total purchase including shipping **

I am able to make custom orders. Inquire if you are interested.

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SoothingSuds

SoothingSuds

Shop owner

SoothingSuds is taking a short break

Note from shop owner

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