SoozJewels

Sooz Jewels

Grantham, United Kingdom · 72 Sales

SoozJewels

Sooz Jewels

Grantham, United Kingdom 72 Sales On Etsy since 2010

5 out of 5 stars
(17)
Shop owner

Sue Doran

Contact

Announcement   I am a full time craft artisan. I make lampwork beads for jewellery which I sell in my other Etsy shop and also design crochet patterns. In the past I have sold my own jewellery made with my beads on Cambridge's famous All Saints Art & Craft Market opposite Trinity College in Cambridge. In August 2012, I gave that up in order to concentrate on selling on-line.

Announcement
Last updated on Jan 7, 2016

I am a full time craft artisan. I make lampwork beads for jewellery which I sell in my other Etsy shop and also design crochet patterns. In the past I have sold my own jewellery made with my beads on Cambridge's famous All Saints Art & Craft Market opposite Trinity College in Cambridge. In August 2012, I gave that up in order to concentrate on selling on-line.

Sue Doran

Contact shop owner

Sue Doran

Reviews

Average item review
5 out of 5 stars
(17)
milly jenkins

milly jenkins on Feb 16, 2016

5 out of 5 stars

I have just finished making this hot water bottle cover and it looks wonderful. The pattern is well written and crochets up very nicely. Thank you for your kindness in sharing your expertise by offering your pattern for sale.

BlueOrchid66

BlueOrchid66 on Mar 13, 2015

5 out of 5 stars

I'm totally delighted with these beautiful earrings. Lovely colour, delicate finish, safe hooks, they're perfect! Friendly & professional service, fast despatch. Thank you very much! xx

tinnell

tinnell on Feb 28, 2015

5 out of 5 stars

These are perfect .I wear them everyday because they are lightweight , shiny and go with everything. Beautiful and tasteful. Thank you so much! Angela b

View all 17 reviews

Shop policies

Last updated on January 7, 2016
I am a full time craft artisan and have been selling jewellery on Cambridge's famous All Saints Art & Craft Market opposite Trinity College in Cambridge every Saturday for the last eight years. My work is all handcrafted using sterling silver, copper and various semi-precious gemstones and glass beads.

Sterling silver bracelets and necklaces are hallmarked using my individual maker's mark by the London Assay office.

All items listed are in stock and if you pay via PayPal should be dispatched to you within 2-3 days.

Accepted payment methods

  • Check
Payment
Payment with PayPal will ensure the speediest dispatch of your order. PayPal will process your debit or credit card whether you have an account with them or not.

I accept payment by cheque for UK customers only.
Shipping
Digital items are available in PDF form for immediate download after payment.

For physical items, your goods will be in individual gift boxes with appropriate padding and then mailed to you in a bubble wrap envelope which I will have recycled from my own mail. I will send you an e-mail on the day of dispatch.

Packages to addresses within the UK will be posted using Royal Mail first class postage with proof of posting. Under normal conditions, your package should arrive within 1-3 business days. Higher value packages (£48 and over) will be sent using Royal Mail's special delivery service (which requires a signature) at no additional cost to yourself and should be received the day after posting (excluding Saturdays).

Packages to European countries, United States and Canada use Royal Mail's airmail service with proof of posting. Delivery to Western Europe should take approximately three days and Eastern Europe within five working days, USA and Canada is quoted as 5 days but in practice they normally take around 7-10 working days. But please note, this is not guaranteed. No tracking is available on these packages. Higher value packages ($75 and over) to Europe, USA and Canada may be dispatched using Airsure or International Signed For, depending on the destination country and will require a signature at the destination. There is no further charge to you for this service and the package should arrive slightly earlier.

Delivery to the rest of the world in five to seven working days again this is not guaranteed. Higher value international packages may be dispatched using either Airsure or International Signed For, depending on the destination country and will require a signature at the destination. There is no further charge to you for this service and the package should arrive slightly earlier.

NOTE: Customers ordering from outside the UK may be subject to import duties, fees and taxes which are levied after our package reaches their country. We have no means of keeping up to date with all the regulatory bodies in countries outside the UK and therefore the customer is responsible for such costs. In the event our package is rejected by the customer due to refusal to pay such taxes or fees upon delivery, the customer will be responsible for any costs incurred in the package being returned to us and only the balance of the purchase price will be refunded.
Refunds and Exchanges
Due to the nature of downloaded material, refunds are not available on digital items.

Patterns are for your personal use only and are subject to copyright and should not be reproduced or distributed without my specific permission. You may sell items made with my patterns.

I realise sometimes that when purchasing physical items over the internet, there are any number of reasons why you may find it not exactly as you expected, or the item doesn't match your outfit in the way you anticipated.

For this reason, I offer a full refund for bracelets, necklaces and beads, provided the item is returned within fourteen days of receipt. Please e-mail me to let me know you are returning the item so I can expect it. Postage from you to me is the responsibility of the purchaser.

For earrings, there will be a deduction of £1.50. This is for hygiene reasons, the finding cannot be re-used after the buyer has tried the items on. Please be aware that I cannot take your word for it that you have not tried the item on.

If in the unlikely event your item is faulty, the reimbursement will be in full.

Please be aware when ordering multiple items - say three or four identical necklaces for your bridesmaids - that the returns policy applies to single items or single sets of beads only. If you anticipate the item may not be exactly what you want, it would be best for you to order a single item first to ensure you can take advantage of this returns policy. I am a small business and unable to take multiples of a single item back into stock.

This policy is over and above my legal obligations towards purchasers and your statutory rights are unaffected by this policy.
Additional policies and FAQs
In the extremely unlikely event that your package does not arrive, please wait for 28 days before contacting me, very occasionally packages are held up in customs in the destination country and I have no way of finding out how long it will be for them to release your package.