MavaliDesigns

Mavali Designs: Personalized Jewelry

San Francisco, California · 966 Sales

MavaliDesigns

Mavali Designs: Personalized Jewelry

San Francisco, California 966 Sales On Etsy since 2014

5 out of 5 stars
(201)

Shop owner

Jen

Contact

MavaliDesigns is taking a short break

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Note from shop owner I am taking a short vacation from 5/25 and will re-open the store Thursday June 1st. I will be checking in case anyone has any questions though so have a great Memorial Day Vacation and I will be back soon!

Jen

Note from shop owner

Last updated on May 25, 2017

I am taking a short vacation from 5/25 and will re-open the store Thursday June 1st. I will be checking in case anyone has any questions though so have a great Memorial Day Vacation and I will be back soon!

Jen

Jen

Contact shop owner

Jen

Reviews

Average item review
5 out of 5 stars
(201)
Kaitlyn Paskiewicz

Kaitlyn Paskiewicz on May 25, 2017

5 out of 5 stars

This was the most perfect way to remember my lil pup. Meant more than you know that you shipped it out so quickly. Thank you so much.

Andrew Strange

Andrew Strange on Mar 28, 2017

5 out of 5 stars

The item arrived in a matter of days. It came in a small gift box and came with a silver chain. I purchased it as a Valentine's gift, and my partner really liked it as she grew up raising horses. I was very happy with my purchase from this seller.

Tiny AznGurl

Tiny AznGurl on Mar 22, 2017

5 out of 5 stars

The necklace is nice and the paw print is small and delicate. I am happy with my purchase and the service I received from the seller. 😋

View all 201 reviews

Updates

Just finished a necklace for a new mom of twins after spending the day organizing my studio. Love hearing my customer's stories when they place their order!!

Shop policies

Last updated on December 24, 2016
Thank you for visiting my store! Please make sure to read the information below which contains important information about ordering and the products. Once you complete your order, you are agreeing to all terms set forth below. If you have any additional questions or need more information, please convo me and I will get back to you as soon as possible. Thanks again!!!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Payment methods accepted: Paypal, Credit Cards, & Etsy Gift Cards.
All prices are USD.

CALIFORNIA SALES TAX
All California based sales will be charged California Sales Tax.

CANCELLATION POLICY
You may cancel an order within 24 hours after you place it. Because I like to try and get your piece to you as quickly as possible, there are times I can turn them around the same day depending on the situation. Please convo me though after the 24 hours and I can try and see what can be done.
Shipping
IMPORTANT NOTE:
Please make sure that your Etsy and PayPal addresses are correct as this will serve as the shipping address for your order. If it is incorrect, this could cause a delay in getting your order to you in a timely manner.

I try and process/make all orders within 3-5 days of ordering. This of course depends on demand etc. Please contact me though if you need it sooner and I will happily try my hardest to accommodate you.

U.S. BASED ORDERS:
All U.S. orders will be shipped via USPS First Class service. Of course, if you need something sooner, please let me know and we can expedite the shipping for a higher cost.

All U.S. orders will also be sent with a tracking number/delivery confirmation.

INTERNATIONAL ORDERS:
Timeframe for International Orders can be weeks depending on location and customs etc. Sorella Sweets will not be held accountable for lost or stolen items. These orders will not be sent with any sort of tracking or insurance.

INTERNATIONAL FEES, DUTIES, & TAXES ARE THE RESPONSIBILITY OF THE RECIPIENT

LOST PACKAGES IN THE MAIL
When I turn a package over to the post office, the delivery of that package is then the responsibility of the post office to ensure that it reaches your home. If for some reason:

1) your package goes missing or
2) utilizing the tracking number, the package says delivered but you have not received it.

Then a Missing Package Claim must be filed by you the buyer with a post office that is close to your home so that they can try and find or locate the missing package. Unfortunately this is something that must be filed by the buyer and not Sorella Sweets.

However, if the package goes without a “delivered” update for 30 days after you file the Missing Package Claim, then I can file an insurance claim with the USPS and will send out a replacement to complete your order.
Refunds and Exchanges
FEEDBACK REQUEST
My ultimate goal is to make sure everyone loves their order whether you are keeping the piece(s) for yourself or giving them as gifts. In the unlikely event that there is a problem with an order or you have questions or concerns, please contact me prior to leaving any unsatisfied feedback on the site. I really would appreciate the opportunity to work with you and quickly remedy a problem as I really want everyone to loves these pieces as much as I do!

RETURNS/EXCHANGES
Customized orders (stamped pieces for example) are not returnable but of course, if there is a problem with the order etc, please convo me and we will work to quickly remedy the situation.

If it is not a personalized or customized item, you may make a return for a refund or exchange for another item in my store as long as the item is postmarked within 14 days of receipt.
Additional policies and FAQs
*Hand Stamping is not an exact science and therefore you will find variations in the pieces such as some stamps may be deeper than others or they might be not 100% perfectly aligned but I don't let any piece go out the door that I am not happy with or wouldn't wear myself. Just please keep in mind that these aren't defects but part of the nature of the product.

*Sterling silver jewelry may need to be polished occasionally due to nature of the metal. I would suggest a polishing pad and not any sort of jewelry cleaner especially if the piece has been darkened as that would remove the darkening aspect of the piece. I highly recommend storing your pieces in an air tight container/bag to preserve it over the long term and please try to avoid contact with perfume/hair products/dish detergent etc.

*Prices are subject to change without notice due to the variability in the price of metals such as silver and gold.

*Charms and many of the pieces for sale do contain small part/pieces which could be a choking hazard for children or animals. Please note that you the buyer assume full responsibility when you make a purchase from Sorella Sweets.

*All material, images and descriptions from my store are the intellectual property of Sorella Sweets and can't be copied or utilized by anyone else for their own use. Of course I love when people share my work or use websites such as Pinterest as long as the original store name is left in there.