SoulDogCreations' Shop Policies
Welcome to Soul Dog Creations. Thank you for visiting my shop. I sell only handmade quality items for a reasonable price to provide memories for your family for a lifetime.
I accept only paypal payments. You may use a paypal bank account or credit card account to make payment.
Items are shipped only after payment is received and cleared in my paypal account. Items are shipped within 2 business days of payment receipt. Standard American holidays are observed.
I use the USPS for shipping and will package your item carefully so that it cannot be damaged during shipping. If you would like priority shipping or next day shipping please make arrangements before purchase with the seller.
Insurance and confirmation are added to each order, at a cost of $3.00 which is included in the shipping cost.
Cancellations must be made on the day of purchase.
Refunds and Exchanges
Please note that monitors do not all display the same color. I supply the name of the yarns/supplies used so that you can research the colors if necessary.
I try to create beautiful heirloom quality pieces at a reasonable price, and try to ship those items in a safe, protected way. I cannot control the behavior or results of poor shipping practices but I do everything in my power to package items so that they cannot be damaged during shipping.
If there is a problem with your item, refunds and returns will be considered individually.
Please contact my at surfbetty73 [!at] yahoo.com with any questions. I take custom orders and would be happy to provide a time table on delivery times for custom creations.
Last Updated May 26, 2012