Alex Muir on Aug 2, 2016
Perfect. Just what I was looking for. Happy with shipping time also. :-) Thank you
About Sound of Home
I've been making handmade items for over 12 years. Mostly, it's because my father's sickness is very rare. My mother and I need to stay home to do business and we came up with this handmade.
I have an internet shop in Japan from 2003 and opened Etsy shop a few years ago.
My handmade items were introduced on Japanese handmade & zakka magazines; Patwork magazine,"Hiyoko club" (baby magazine), Zakka Catalogue magazine and Cotton Time magazines several times.
It's nice to see people all over the world in Etsy!
Owner, Maker, Designer
I'm a Banjo player (recorded 3 CDs). I used to work as a graphic artist in US. I came back to Japan became a handmade creator.
Accepted payment methods
Payment : due within 1 week of your purchase.
Please let me know if you have a problem by purchasing. If I can't contact to the buyer, I need to cancel transaction. The buyer can order items again later.
■ Customs duties & fees ■
International customers are responsible for their country's customs fees.
Customs and other import duties are paid by the buyer. It's out of my control. Please contact your postal system for information.
(Will be shipped out within 3 days after you place a payment)
■ The products won't be delivered specific day.
■ The package has a tracking number.
....... It's registered mail. Japan post will send you e-mails you couple of times until the products arrive to your place. You can track item online. When you receive item, the mail man need your signature.
( changed shipping method 01 /05/ 2013)
They usually arrive in 2~3weeks: however, RARELY, it may take a month. (especially, USA) Mostly, it takes time when it goes through customs. It's out of my control. I can't tell exact shipping time because they decide the shipping time.
■ If you need more insurance, please ask me for EMS.
■ IMPORTANT ■
If you are not at home the time of the delivery, please bring your tracking number to your nearest post office to PICK UP. The post office will keep the package for ONLY A WEEK. If you don't pick it up, it will return to my place. If that happens, I will return your product money. (But not shipping fee. it's because it's been delivered)
(changed 09 /15/ 2015)
Refunds and Exchanges
■ The post office keep packages for ONLY A WEEK. The buyers are responsible for receiving items. If the item return back to me, I can only return item fee. (Not for shipping fee)
■ if the mail man damaged /lost your item,
The products are insured up to $45.( *The price varies each case) If that things happened, please contact to me.
■ If I send you a wrong item by mistake, I will send you a replacement or refund. However, the product should be unused by buyer. Please contact to me.
■ I'm not professional for photography, so please aware that the actual colors or shapes might be different than you see on the screen.
■ If you want to return the products,
*First, buyers need to be contacted to us within a week after receiving the products.
*I accept only UNUSED CONDITION. (WASHED products won't be accepted)
*Buyers need to pay shipping fee to return. Please make sure the items won't be lost in mail. (by using tracking or bar code etc)
*I will not accept any CUSTOM MADE products to return.