SouthHillStones

Lapidary Arts

927 Sales

SouthHillStones

Lapidary Arts

927 Sales On Etsy since 2010

0 out of 5 stars
(722)

SouthHillStones is taking a short break

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Note from shop owner I'm out of town for the next month and will reopen in early December

Note from shop owner

Last updated on Nov 3, 2013

I'm out of town for the next month and will reopen in early December

Tim Fields

Contact shop owner

Tim Fields

Reviews

No reviews in the last year
Eric isaac

Eric isaac on Nov 15, 2013

5 out of 5 stars

Truly amazing handmade bead!! Excellent communicator and fast shipper, super easy transaction.

Tina Faucher

Tina Faucher on Oct 24, 2013

5 out of 5 stars

These blemished plugs were a great way for me to get an affordable pair of labs! The flash is 100% on 3 of the 4 sides (4th side is still beautiful, though!) Very comfortable and easy to get in and out. If you like the look of handmade plugs, you would do well to order from this shop.

Michelle Mogilski

Michelle Mogilski on Oct 7, 2013

5 out of 5 stars

Beautiful! Thank you so much!

View all 722 reviews

Shop policies

Last updated on February 28, 2011
I wrote most my general info in the profile section. Please review my policies, especially the returns.

Thanks!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Paypal works for me, hope it works for you :-). Paypal takes all major credit cards.

** 1/7/2011 UPDATE ** Unfortunately, if you pay PayPal with a e-check and I don't know you, (meaning you have no record buying from me) from this point forward I will not be sending out your merchandise until your check clears.
Shipping
I'll try (or my wife) to get your item out the next business day. That said I travel a lot for work and sometimes my wife does so in that situation it might take a couple days to get it shipped. I charge a $3 because I put usps tracking on every US package. International shipping unfortunatly is very slow, I think it sets in customs for a week or two gathering dust.
I'll let you know when your item ships.

If for some reason it breaks in shipping, doubtful with how I pack, I'll either refund your money or make you a new one at no charge.
Refunds and Exchanges
Cabs and pendants, full refund of the purchase price including your return shipping but it must be returned within 7 days of receiving.

Plugs will be sent in sealed plastic for you to look, inspect and check the size (from the outside). If you tear the plastic open then they are yours to keep, no returns. I have to assume they were worn if you open the plastic and no one (including me) want's used plugs.

Jade - When I say my jade is real than it's real jade, usually nephrite sometimes jadeite, both are jade. It seems silly to have to say, "my jade is real" but a bunch of what is sold on e-bay and other sites is not jade. If I have any doubt, because sometimes its even hard for me to tell, than I'll let you know and not assume its jade.
Additional policies and FAQs
Warning, rocks can and do break if you drop them. I've broken some beautiful stones. If you drop it expect it to break and be surprised if it doesn't. If you break one of my creations than you have my empathy but not a refund.

PLUGS
The size is exact as I can make them but with stone nothing is 100% exact. I'd say most are within 1/2 mm of the size stated. I try to make the plug flair 1/2 size over the actual size so they don't fall out. If you want more or less flair I can do that in custom orders. Stone ear plugs are for stretched and healed ears only. If you shove one of my plugs into your ear and it causes harm it's not my fault. Obviously either the plug was to big or the whole in your ear was to small. Please, if it won't fit don't force it in. You can send the plugs back and I can slightly grind down the flare for no charge, just send a couple bucks for return shipping. All plugs are freshly cut from rocks, never worn by someone else and probably germ free but as a precaution I sanitize each pair in a strong bleach solution then rinse with sterilized water. Stones should not be autoclaved because extreme heat breaks rocks. I'm happy to do custom plug orders when time allows. We can will work out the price based on the size and stone type.

Cabochons,
Happy to do custom orders if I have the material and time. We will work out the price.

Jade,
As stated in the exchange policy, if at anytime you find my jade is not real nephrite or jadeite, send the proof along with the piece to receive your money back. I love jade and hate the that so many people are unknowingly buying fake stuff.