Southern Bella Bows
SouthernBellaBows' Shop Policies
Welcome to Southern Bella Bows!
We specialize in high quality, personalized items with affordable prices!
Please check Shop Announcements for turnaround time & other important information!
All items must be paid thru Paypal. If you need more than the available quanity listed, please send me a message and I will gladly set up a listing for you.
Please make sure you leave all necessary information in the " Message to Seller " section when you checkout. This is to include any names, initials, font, fabric or ribbon color choices. I cannot start your PERSONALIZED order without this information! Please DOUBLE & TRIPLE check your name spelling & initial order! If you leave a name in ALL CAPS, that is how I will stitch it out. For 3-initial monogramming, please leave me the initials in this format - first/Last/middle or you can leave me the full name and I can arange the initials.
Turnaround time is approximately 3 weeks (not counting weekends or holidays) once I receive payment & ALL personalization information needed to complete your order. Turnaround time will increase during busy holidays! **If you need something in a rush, just convo me BEFORE placing your order to make sure I can accommodate your request. I do charge a small fee on rush orders.
****If you have a certain date that you need your order by, please make sure to let me know!! I will try my best to make sure you have your order on time. Rush fee may apply.
Once I have your order ready to ship, you will receive a message with your tracking number.
Refunds and Exchanges
Since my items are custom made, personalized items, I do not accept refunds. However, if there is a mistake on MY part, I WILL make it right! Customer satisfaction is important to me. Please contact me BEFORE leaving anything other than POSITIVE feedback!
Additional Policies and FAQs
Please make sure you leave all necessary information WITH your order payment. This is to include any names, initials, font, fabric or ribbon color choices. I cannot start your PERSONALIZED order without this information! Please DOUBLE & TRIPLE check your name spelling & initial order! If you give me that name in ALL CAPS, that is how I will stitch it out. For 3-initial monogramming, please leave me the initials in this format - first/Last/middle or you can leave me the full name and I will be glad arrange the initials.
Embroidered items should be machine washed in cold water on delicate cycle. Tumble dry on low until almost dry then lay flat. Use low heat iron if necessary, placing a press cloth over the embroidered area. DO NOT iron directly on the embroidered design without a press cloth! This can cause the threads to melt! It is best to iron embroidered designs from the back of the shirt.
Bows are stitched on for durability. For best results, turn clothing item inside out before washing & lay flat to dry.
Last Updated March 10, 2015