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SouthernDande's Shop Announcement

Please include your event date in the notes to seller section when ordering And take into account our processing times when placing your order - we do have "Rush My Order" listings available!

******* SHOP POLICIES ******** TERMS AND CONDITIONS **********
If you have a need by date please ask me before placing the order and you must place that need by date in the note box at checkout for it to be honored. I get many messages hourly and orders too...I will need that date on your order sheet!

Due to the personalized and custom nature of our items- no returns, refunds or exchanges will be granted unless a mistake is make by Julie's Tutu Creations & More.
This includes sizing mistakes. If you need a chart, please message me before ordering, and I will send a size chart to you so that you are sure to have the right fit.

All correspondence with Julie's Tutu Creations & More must be in the Etsy shop under CONVOS. I can not keep up with need by date, changes in fonts, sizing changes, address changes, or any other need straight if they are scattered in too many places! All requests here on etsy will be honored!

Julie's Tutu Creations & More reserves the right to substitute applique fabrics, ribbons and other fabrics with like colors and hues due to discontinuation or when patterns are out of stock. Every effort will be made to match as closely as possible the original design and color hues. We also reserve the right to change wholesale blanks companies for shirts, pajamas and other items due to stock and availability. We will do our very best to match items as closely as possible.

Receiving your package - we make every attempt to get your package to you on time, however once the package has been scanned in via USPS or FedEx, what happens - whether it is weather related, damaged, or missing - we are not liable for your package. We will however work with you to replace your item at a discounted price should this happen.

By ordering from us you are accepting all of these above terms and conditions even if this was not read by you prior to ordering.

Thank you so much and I can't wait to make something special just for you!

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