I will do my utmost to make sure you're satisfied with your purchase. I list with clear, detailed pictures, so you really know what you're getting to begin with. If an item arrives damaged, or if you're not satisfied for any reason, please contact me right away, so we can figure out what we can do to put things right. Communication is the key to everyone being happy in the end!

The only items I can not accept returns on are orders with designs I have not tooled previously, or that have been personalized in some way.

In the event that an item must be returned, I will gladly refund the full cost of your purchase via Paypal or Etsy (depending on how you originally purchased) upon receipt of the item.

I accept both payments through Etsy, or Paypal, where you can pay by credit or debit card, or via e-check from your checking account. Items will ship promptly once payment arrives and/or e-checks have cleared.

PLEASE NOTE: I will ONLY ship to addresses actually listed on your Paypal or Etsy account (as opposed to sending a note and telling me to mail it to another address). I'm very sorry - but the address must be the one on your account. Please make sure to keep your address updated in those places!

Items will be shipped within 3 business days after payment is received at the very most -- things often go out on the same day as the purchase.

I ship within the United States via USPS Flat Rate Priority Small Box for wallets. Since the pricing is not based on weight, two bifold wallets can fit into a small flat rate box for the same shipping price as one.

I do ship (limited) internationally, using USPS International Priority Flat Rate Small Box. Prices for shipping outside the US rose pretty drastically again last year, and I've decided to eat some of the shipping costs myself because it's kind of ridiculous, and I don't want shipping to be a reason for someone not to purchase. For my shop, shipping in the US is $5.99, Canada is $19.99, and everywhere else is $28.99. (Actual shipping costs me: $6.80, $24.95, and $33.95 respectively)

I charge less than what it costs me to ship - there are never any fees for packing materials or handling. If you'd like to double check actual shipping prices, please visit USPS.com and search for Flat Rate Small Box cost.

Regretfully, I no longer ship internationally using First Class mail, as there is no tracking for that type of shipping, and I've had First Class packages get misplaced, with no way to prove loss or arrival. The risk and cost to me for replacing lost wallets just isn't feasible. :(

Also, please be aware of the customs regulations regarding leather being shipped to your country. Some countries prohibit the import of leather (such as Italy), so regrettably, I can not send leather items there.

Unless specifically stated in the description, the item for sale is always the exact item in the pictures.

All my wallets come nicely wrapped with tissue paper and a seal, so if you're buying a gift, it's ready to hand to someone right out of the box.

It's easy to keep leather items looking lovely by treating them with care, and giving them a shine with a soft cloth a couple times a year if they need it. Most of the wallets will actually stay perfectly buffed just by having them in your pocket over time!