5 out of 5 stars
annhammond71 on Aug 16, 2016
5 out of 5 stars
I loved this coffee mug. It was a hit
View all 1472 reviews 4 of 1472 reviews
Last updated on March 27, 2015
Thanks for your interest in Spademan Pottery. Our products are made completely by us from scratch in our Cambridge, MA studio. Since each mug is hand cast and hand painted, no two are exactly alike. The animals each end up having a bit of a unique personality and the colors vary a bit.
Accepted payment methods
- Accepts Etsy gift cards
- Money Order
We have a flat rate for shipping ANIMUGS (TM) in the lower 48 US states. It is $7.90 for one mug, and $1.75 each per additional mug. We charge $5 for Candle Animal shipments if they are not included with mugs. Candle Animals are shipped free in conjunction with a mug shipment. Prices for international shipments are as close to the estimated USPS cost as possible. We do not charge a handling fee. Visa, Master card, Paypal, and personal checks are accepted forms of payment . We charge Massachusets sales tax when it applies.
We use US Postal Service Priority Mail, unless you request a different method. For international shipments, the receiver is responsible for customs, duties and insurance charges.
Refunds and Exchanges
We want you to be delighted with your purchase. You may return it for any reason within three days of receipt, and we will replace or refund the cost of the mug, but not the cost of return shipping. Please contact us before returning. For breakage, please contact us immediately upon receipt, and retain the original packaging. We will refund the entire cost to you.
Additional policies and FAQs
We offer a quantity discount on ANIMUGS (TM): For orders of 8 mugs or more, %10 off. For orders of 12 mugs or more, $15 off.