SparkandThistle

If you are unhappy with your purchase, please email me as soon as you receive it. Exchanges will only be issued on items that are sent back within within 3 days and returned in original condition. With the exception of sale and market purchases (see below). Return shipping fees are at the expense of the buyer and a full refund will be issued once the item is retuned, in new condition (minus shipping cost).

Shipping costs are the responsibility of the buyer (unless otherwise arranged in writing) as well as Paypal and Etsy fees accumulated.

In a rare event that an item was damaged during shipping, or misrepresented based on the listing, the item will be assessed on a per case basis, where seller and buyer will work out an agreement.

Please note: Discounted and sale (coupon code) items are FINAL SALE. All items purchased at markets, festivals and other events are final sale.

Spark & Thistle works hard to create jewellery of substantial quality that will last years. If you experience any manufacturing defect or hardware failure, please contact me immediately, so we can resolve the problem. Please note that broken or cracked gemstones will be replaced at a fee (the closest match will be provided based on current stock as no two stones are alike). Spark & Thistle is not responsible for general wear and tear. All postage fees for repairs is the responsibility of the buyer.

Essential oil Gem Rollers cannot be returned for sanitary reasons.

Payment is due at time of checkout.

Extra unforeseen import taxes, duties, customs fees etc are the sole responsibility of the buyer to pay.

Items will not ship until payment has cleared.

*PLEASE NOTE POTENTIAL CANADA POST SERVICE DELAYS 2021 - this will affect delivery times. Spark & Thistle will not be responsible for items that are not delivered on time and or purchase during service delays. Spark & Thistle reserves the right to decline sale to a designated country based on the product sold. The "Love Not War" necklace will not be shipped to Washington D.C, or any other areas restricted by law. *DO NOT WEAR ANY OF THE BULLET CASTING JEWELRY WHILE TRAVELING! IT IS NOT ALLOWED THROUGH SECURITY AND NOT ALLOWED IN PARTICULAR CITIES! IT IS YOUR RESPONSIBILITY TO WEAR THEM RESPONSIBLY. SPARK AND THISTLE HANDCRAFTED JEWELLERY CAN NOT BE HELD RESPONSIBLE FOR MISUSE/ WEAR.

You may have noticed our shipping fees have gone up. All Canada & US orders (only) are shipped using Canada Post NOW WITH TRACKING and are expected to arrive in approximately 10 business days within North America or less (although there is no guarantee).

Spark & Thistle does not take any responsibility for lost or stolen parcels, or for duties/ taxes or charges incurred by your country of residence, or country to which the item is being shipped to.

We experience far too many lost and stolen parcels when items were shipped without tracking. If you do not want tracking on your item to reduce shipping costs, please convo me for a quote. All items shipped without tracking are at your own risk, and do not have any coverage or insurance. Spark & Thistle is not responsible for any lost, stolen or unaccounted for parcels shipped without tracking. Replacement of any lost items is the responsibility of the buyer to pay in full, should they want the item shipped again.

For all INTERNATIONAL orders please convo me for a shipping quote. For the UK & Australia, shipping with tracking is over $50 CAD, therefore, items generally ship as, "Light Packet International", unless you choose the $50 "Tracked Packet" option. All items shipped without tracking are at your own risk, and do not have any coverage or insurance.

Items are made to order. All orders are shipped within 1-2 weeks (with the exception of, "ON VACATION" where shipping dates will vary. If you require your purchase by a specified date, please inform me and I will do my best to accommodate your needs.

S&T is not responsible for items that do not arrive in time for the holidays. Shipping/ turnaround times may vary during different times of year, holiday seasons or if I'm on vacation. See current shipping times and shop banner for updates.

All customers are responsible to read shop policies before making a purchase.

Essential oil Gem Rollers CONTAIN NUT AND SEED OILS!

As noted in many of the descriptions, your item may look slightly different from the one shown in the photo. Each piece is one-of-a-kind and unique, therefore no two are exactly alike. That's what makes Spark & Thistle items beautiful!

If you would like to see the exact item you will receive, please send me a message and I will gladly send you a photo. I do my best to describe the colour and size of my items, please note - descriptions of colour can be subjective. Feel free to contact me at any time for more in depth descriptions or photos.

Spark & Thistle cares about the environment and personal health, therefore I do my very best to use all recycled paper for printing, packing, tags, bags and shipping envelopes. All colour dyed bags that jewelry may come in (seasonal) has been dyed with organic vegetables dyes by me. I do not include a printed receipt in your parcel to save precious paper. All items used to create S&T items are thoughtfully purchased from quality sellers to help minimize contributing to environmentally degradating practices. S&T buys solid brass, copper, silver and lead- free bronze metals to insure your health and safety. Spark & Thistle loves using vintage, recycled and reclaimed items and trinkets, new old-stock chains and findings to create gorgeous and less wasteful one-of-a-kind jewelry.


Please let me know if your order is a gift being shipped directly to the recipient.

Spark & Thistle Jewellery is intended for adults only and is not intended for wear, use or play by children. KEEP ALL JEWELLERY & ESSENTIAL OILS OUT OF REACH OF CHILDREN AND PETS.

CALIFORNIA BUYERS PLEASE NOTE: regrettably, some items cannot be shipped to California due to restrictive jewellery laws. For further information, please contact me.

Care: To keep your jewelry lovely and lustrous it is recommended that jewelry be taken off before bathing, exercise, swimming, using tanning oils and sunscreens and other harsh cosmetics/chemicals as they may alter the appearance (sun, salt, and pool/hot tub & other chemicals fade/weaken gemstones) of natural stones and tarnish metal.

Spark & Thistle loves the patina that can occur in brass over time, giving it a deep bronze appearance. Natural oils on the skin and acidic skin conditions can patina brass and discolour the skin. The chemical reaction is different in each person and we have no way to predict how it will react on your skin. You can polish your brass with brass cleaner or try cleaning in warm soapy water, then gently scrub (metal only) with an old toothbrush and some baking soda and water.

© 2019. Spark And Thistle.