SparklingSistersJS

Quality jewelry supplies at affordable prices!

Sacramento, California On Etsy since 2011

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

SparklingSistersJS

Quality jewelry supplies at affordable prices!

Sacramento, California | 99,161 Sales

Announcement    💎 Welcome to Sparkling Sisters Jewelry Supplies where you'll find quality jewelry supplies at affordable prices! I hope you find something that makes you smile!

🎁 Orders ship from Sacramento, CA within 2-3 business days (unless otherwise noted.)

🌐 Due to the COVID-19 pandemic, I am "sheltering in place" as much as possible. I will limit shipping to 3 times a week to reduce my chances of exposure or spread of the virus. I'm taking the recommended precautions to keep me and my customers safe. Some of my suppliers are temporarily closed so items may not be restocked in the normal timely fashion. Thanks for your patience and understanding!

🎁 Please note: USPS is experiencing delays due to the COVID-19 crisis because of employee shortages and unusually high package volume. Standard First Class domestic packages are usually being delivered in less than a week. But I'm seeing some take as long as 2-3 weeks. Priority packages are usually taking 3-4 business days but can take up to 7-10 business days. Thank you for your patience during these difficult times!
Please refer to this website for any International delays or service suspensions:
https://about.usps.com/newsroom/service-alerts/international/welcome.htm

⭐ Click here for the latest info from Etsy regarding COVID-19 Safety on Etsy:
https://help.etsy.com/hc/en-us/articles/360044460414?ref=search&segment=shopping

> > > > > > D I S C O U N T . O F F E R S ! < < < < < <

🎁 All USA orders over $35 USD SHIP FOR FREE! The discount will automatically be applied in your cart. (Standard shipping only)

❤ Purchase a minimum of $100 USD and you are eligible for a Bulk Order Discount of 15% off your entire order! The code is BULK15OFF.
1) click on the Apply Shop Coupon Codes link
2) enter BULK15OFF (no spaces!)
3) click on Apply

❤ Returning customers are eligible for a 10% return customer discount on your next purchase of $10 USD or more. You can find the coupon code in these locations:
- the order confirmation email from Etsy from your previous order
- the Thank You message from me from your previous order
- the bottom of the invoice/packing slip you received with your previous order
- my business card that you received with your previous order

⭐ Note: Order minimums are before shipping or taxes. Coupon code must be applied in your shopping cart before you checkout. I cannot apply it for you after you have placed your order. I cannot process refunds if you forget. If you have trouble applying the code, please contact me BEFORE you complete your order. Only one coupon code can be used per order. At this time, coupon code discounts are not available for Etsy Studio orders.


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❤ Please read my policies prior to placing an order:
http://www.etsy.com/shop/SparklingSistersJS/policy

❤ Feel free to contact me with any questions through Etsy's Conversations feature (Convo). Just click on the blue CONTACT button. I will respond within 24 hours.

❤ If you're new to Etsy, click on this link for step by step instructions on how to purchase an item: http://www.etsy.com/help/article/339

❤ I don't sell partial packages or lots. I have an inventory system that tracks my inventory, listings and sales. I don't sell partial lots so that my inventory system stays accurate and I don't have partial lots left over. Thank you for understanding!

❤ I do my best to provide accurate and honest photos and descriptions. But due to computer and monitor properties, an item's color may not show on screen exactly as it appears in person. Beads may appear larger in the photo due to close up shots. Please note scale image photo and size posted in the listing before buying. Please contact me if you have any questions. All images are owned by Sparkling Sisters Jewelry Supplies. ©2010-2020 All Rights Reserved on photography, images and content.

❤ Etsy automatically collects sales tax for most states based on that state's Marketplace Facilitator Laws. Here is a list of all the states that have enacted marketplace facilitator requirements on Etsy:
https://help.etsy.com/hc/en-us/articles/360000343968-Sales-Tax

❤ Stay informed of new products, exclusive discounts, and articles of interest. Like my Facebook page:
https://www.facebook.com/SparklingSistersJewelrySupplies

❤ See my line of Chakra and Healing Bracelets in my Jewelry Shop:
http://www.SparklingSisters.etsy.com

Announcement

Last updated on Sep 24, 2020

💎 Welcome to Sparkling Sisters Jewelry Supplies where you'll find quality jewelry supplies at affordable prices! I hope you find something that makes you smile!

🎁 Orders ship from Sacramento, CA within 2-3 business days (unless otherwise noted.)

🌐 Due to the COVID-19 pandemic, I am "sheltering in place" as much as possible. I will limit shipping to 3 times a week to reduce my chances of exposure or spread of the virus. I'm taking the recommended precautions to keep me and my customers safe. Some of my suppliers are temporarily closed so items may not be restocked in the normal timely fashion. Thanks for your patience and understanding!

🎁 Please note: USPS is experiencing delays due to the COVID-19 crisis because of employee shortages and unusually high package volume. Standard First Class domestic packages are usually being delivered in less than a week. But I'm seeing some take as long as 2-3 weeks. Priority packages are usually taking 3-4 business days but can take up to 7-10 business days. Thank you for your patience during these difficult times!
Please refer to this website for any International delays or service suspensions:
https://about.usps.com/newsroom/service-alerts/international/welcome.htm

⭐ Click here for the latest info from Etsy regarding COVID-19 Safety on Etsy:
https://help.etsy.com/hc/en-us/articles/360044460414?ref=search&segment=shopping

> > > > > > D I S C O U N T . O F F E R S ! < < < < < <

🎁 All USA orders over $35 USD SHIP FOR FREE! The discount will automatically be applied in your cart. (Standard shipping only)

❤ Purchase a minimum of $100 USD and you are eligible for a Bulk Order Discount of 15% off your entire order! The code is BULK15OFF.
1) click on the Apply Shop Coupon Codes link
2) enter BULK15OFF (no spaces!)
3) click on Apply

❤ Returning customers are eligible for a 10% return customer discount on your next purchase of $10 USD or more. You can find the coupon code in these locations:
- the order confirmation email from Etsy from your previous order
- the Thank You message from me from your previous order
- the bottom of the invoice/packing slip you received with your previous order
- my business card that you received with your previous order

⭐ Note: Order minimums are before shipping or taxes. Coupon code must be applied in your shopping cart before you checkout. I cannot apply it for you after you have placed your order. I cannot process refunds if you forget. If you have trouble applying the code, please contact me BEFORE you complete your order. Only one coupon code can be used per order. At this time, coupon code discounts are not available for Etsy Studio orders.


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❤ Please read my policies prior to placing an order:
http://www.etsy.com/shop/SparklingSistersJS/policy

❤ Feel free to contact me with any questions through Etsy's Conversations feature (Convo). Just click on the blue CONTACT button. I will respond within 24 hours.

❤ If you're new to Etsy, click on this link for step by step instructions on how to purchase an item: http://www.etsy.com/help/article/339

❤ I don't sell partial packages or lots. I have an inventory system that tracks my inventory, listings and sales. I don't sell partial lots so that my inventory system stays accurate and I don't have partial lots left over. Thank you for understanding!

❤ I do my best to provide accurate and honest photos and descriptions. But due to computer and monitor properties, an item's color may not show on screen exactly as it appears in person. Beads may appear larger in the photo due to close up shots. Please note scale image photo and size posted in the listing before buying. Please contact me if you have any questions. All images are owned by Sparkling Sisters Jewelry Supplies. ©2010-2020 All Rights Reserved on photography, images and content.

❤ Etsy automatically collects sales tax for most states based on that state's Marketplace Facilitator Laws. Here is a list of all the states that have enacted marketplace facilitator requirements on Etsy:
https://help.etsy.com/hc/en-us/articles/360000343968-Sales-Tax

❤ Stay informed of new products, exclusive discounts, and articles of interest. Like my Facebook page:
https://www.facebook.com/SparklingSistersJewelrySupplies

❤ See my line of Chakra and Healing Bracelets in my Jewelry Shop:
http://www.SparklingSisters.etsy.com

Items

 

All Items

Dianne

Contact shop owner

Dianne

Reviews

Average item review
5 out of 5 stars
(26574)
See reviews that mention:
quality 3052 shipping 6155 customer service 2793

Updates

Pet Memorial Charms - a little keepsake to remind you of your best friend. Precious little angel dogs and cats available. Pair them with a cutout paw charm. I have lots of pet related charms to choose from so check them out!
Gorgeous Amethyst, the February birthstone. Colors range from light to dark purple. Said to be a natural tranquilizer, relieving anxiety, stress, pain and headaches. Also enhances memory and treats insomnia, bringing restful sleep. zzz
mouse Happy Chinese New Year! January 25th starts the Year of the White Metal Rat.
View all 91 updates

About SparklingSistersJS

Sales 99,161
On Etsy since 2011

I love all things that Sparkle and Shine!

💎 Welcome to Sparkling Sisters Jewelry Supplies where you'll find quality jewelry supplies at affordable prices! I hope you find something that makes you smile!

❤ As a little girl growing up in the Midwest, I loved waking up after an overnight snow storm. I'd peek out the window, the sun would be shining bright, and everything just glistened! The huge oak tree outside my window was decorated with a shimmering blanket of white. I've loved all things sparkly ever since.

❤ I've designed and created hand-crafted jewelry for more than 15 years. I have definitely purchased my share of good and bad products over the years. I keep my inventory fresh and stocked with only great quality products that I can be proud of and you can rely on.

❤ I work hard to make sure every purchase is a good experience for you. I always process and ship orders as soon as possible (usually next day.) And I do it all myself: source supplies, track inventory, maintain my Etsy shops, respond to emails/convos, photography, marketing, fulfill orders, process shipments, post office runs, IT, CEO, CFO, CIO, COO, etc., etc. But worst of all, the dreaded bookkeeping for taxes (YUCK!) It makes for a very busy day and I love it! It's wonderful being home with my fur babies and talking with all of you about beautiful, bright, shiny, sparkling bundles of goodies!

❤ On a personal note, I am a true animal lover! All of my cats have been feral rescues from my neighborhood. I help maintain the neighborhood feral cat population. I feed them and when I spot a newbie, I trap them and get them fixed. If they're young enough, I try to adopt them out (if I don't keep them myself - UGH!!!). I donate part of my profits every month to the Humane Society and ASPCA. I also donate periodically to my local animal shelter.

❤ So thanks for stopping by! I hope you find something to make you smile!

❤ See my line of Chakra and Healing Bracelets in my Jewelry Shop:
http://www.SparklingSisters.etsy.com

Shop members

  • Dianne

    Owner

    Welcome! My name is Dianne and I am Sparkling Sisters! I know, I know, it says sisters but it's really just me. I am a huge fan of anything that sparkles and glistens! So this is my dream job!

Shop policies

Last updated on October 23, 2020
🌐 Due to the COVID-19 pandemic, I am "sheltering in place" as much as possible. I will limit shipping to 3 times a week to reduce my chances of exposure or spread of the virus. I'm taking the recommended precautions to keep me and my customers safe. Some of my suppliers are temporarily closed so items may not be restocked in the normal timely fashion. Thanks for your patience and understanding!

🎁 Please note: USPS is experiencing delays due to the COVID-19 crisis because of employee shortages and unusually high package volume. Standard First Class domestic packages are usually being delivered in less than a week. But I'm seeing some take as long as 2-3 weeks. Priority packages are usually taking 3-4 business days but can take up to 7-10 business days. Thank you for your patience during these difficult times!
Please refer to this website for any International delays or service suspensions:
https://about.usps.com/newsroom/service-alerts/international/welcome.htm

⭐ Click here for the latest info from Etsy regarding COVID-19 Safety on Etsy:
https://help.etsy.com/hc/en-us/articles/360044460414?ref=search&segment=shopping

💎 Welcome to Sparkling Sisters Jewelry Supplies where you'll find quality jewelry supplies at affordable prices! I hope you find something that makes you smile!

🎁 Orders ship from Sacramento, CA normally within 2-3 business days. (unless otherwise noted.)

❤ Feel free to contact me with any questions through Etsy's Message feature (Convo). This is the best way to contact me and I will respond within 24 hours.

❤ If you're new to Etsy, click on this link for step by step instructions on how to purchase an item: http://www.etsy.com/help_guide_checkout.php


> > > > > > D I S C O U N T . O F F E R S ! < < < < < <

🎁 All USA orders over $35 USD SHIP FOR FREE! The discount will automatically be applied in your cart. (Standard shipping only)

❤ Purchase a minimum of $100 USD and you are eligible for a Bulk Order Discount of 15% off your entire order! The code is BULK15OFF.
1) click on the Apply Shop Coupon Codes link
2) enter BULK15OFF (no spaces!)
3) click on Apply

❤ Returning customers are eligible for a 10% return customer discount on your next purchase of $10 USD or more. You can find the coupon code in these locations:
- the order confirmation email from Etsy from your previous order
- the Thank You message from me from your previous order
- the bottom of the invoice/packing slip you received with your previous order
- my business card that you received with your previous order

⭐ Note: Order minimums are before shipping or taxes. Coupon code must be applied in your shopping cart before you checkout. I cannot apply it for you after you have placed your order. I cannot process refunds if you forget. If you have trouble applying the code, please contact me BEFORE you complete your order. Only one coupon code can be used per order. At this time, coupon code discounts are not available for Etsy Studio orders.

> > > > > > > > > > > > > > > > > ❤ < < < < < < < < < < < < < < < < <

❤ I don't sell partial packages or split lots. I have an inventory system that tracks my inventory, listings and sales. I don't sell partial lots so that my inventory system stays accurate and I don't have partial lots left over. Thank you for understanding!

❤ On the rare occasion that you need a reserved listing, it will only be held for up to one week. After that time, the item(s) will be released for purchase to the general public. I reserve the right to charge up to a 20% restocking fee on cancelled orders or returned items from reserved/custom orders.

❤ I reserve the right to charge up to a 20% restocking fee on cancelled orders, late returns, returned items from reserved/custom orders, or orders returned by USPS due to incorrect addresses.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
❤ If you are not completely thrilled with your purchase, please contact me immediately through Etsy's Message System. I will gladly provide a refund under these conditions:
- Item(s) must be shipped back to me within 14 days of receipt of your order in its COMPLETE ORIGINAL, UNUSED CONDITION and in secure packaging. (Earwires MUST be unworn/unused due to hygiene issues. If used, please do not return.) Please use my original packaging, if possible. If items are damaged in shipment due to improper packaging, I cannot refund for those item(s).
- A refund for the item purchase price will be processed once items are received and verified they are in complete original, unused condition. If items are returned incomplete or used, I cannot refund for those item(s). Or I may choose to charge a 20% restocking fee if I can repair the damaged item(s).
- All shipping to be paid by the buyer.
- Return to the SSJS address on your original shipping label.
- I highly recommend that you return the item(s) with USPS Tracking since I cannot provide you with a refund if I don't receive the item(s). Obviously it's not required, just highly recommended. Please provide me with the USPS Tracking number so I can track the item's return.
- Etsy does not have an automated process for exchanges or credits. Please place a new order if you'd like to try a different product and return any unwanted products for a refund.
- I reserve the right to charge up to a 20% restocking fee on cancelled orders, late returns, returned items from reserved/custom orders, or orders returned by USPS due to incorrect addresses.

❤ If you receive a package or item that has been damaged in transit, please take a clear photo of the issue and send me an Etsy Message immediately (or at least within 7 days of receipt of your order.) I will work with you to make your shopping experience here as pleasant as possible.

❤ I am a one woman show and I'm only human. On the rare occasion that I make a mistake on your order, please send me an Etsy Message immediately (or at least within 7 days of receipt of your order) and send me a clear photo of the issue. I will make it right as quickly as possible.

❤ Most items in my shop are plated metal alloys. They will tarnish over time and the finish may eventually wear. How long it takes depends on the care they are given. Just like precious metal jewelry, plated products should be kept in air-tight packaging or containers when not being worn to keep tarnish at bay. Occasional, gentle cleaning with a polishing cloth will remove any tarnish that appears. I sell polishing cloths and anti-tarnish paper, if needed. If exposed to damaging elements like lotion, soap, shampoo, perfume, hairspray, water, sweat, very high humidity, etc., the plating may turn colors quickly. Plated items are not the same price or quality as sterling silver, gold-filled, or karat gold products. Refunds or exchanges will not be accepted on plated items that have been used, damaged, and/or tarnished, as that is the natural process for plated items.
Payment
❤ PLEASE DOUBLE CHECK YOUR ADDRESS BEFORE YOU CHECKOUT. Your order will be shipped to the address you enter in Etsy. It is very important that your address is accurate and complete so that packages are not returned to me. I'm sure you don't want to pay for shipping twice!

❤ PLEASE BE SURE YOUR ORDER IS CORRECT AND COMPLETE BEFORE YOU CHECKOUT. If you have any questions, please contact me before you complete your order. Please contact me through the Etsy Message system if you need to add something or make changes to your order. I don't combine multiple orders in one package unless we have discussed a reason to do so before you placed any additional orders. Normally each purchase is mailed separately with separate tracking numbers and shipping discounts are not given if you place more than one order. Thanks for understanding!

❤ I accept payment by credit card through Etsy or PayPal. Payment must be made at the time of purchase.

❤ Etsy automatically collects sales tax for most states based on that state's Marketplace Facilitator Laws. Here is a list of all the states that have enacted marketplace facilitator requirements on Etsy:
https://help.etsy.com/hc/en-us/articles/360000343968-Sales-Tax
Shipping
🌐 Due to the COVID-19 pandemic, I am "sheltering in place" as much as possible. I will limit shipping to 3 times a week to reduce my chances of exposure or spread of the virus. I'm taking the recommended precautions to keep me and my customers safe. Some of my suppliers are temporarily closed so items may not be restocked in the normal timely fashion. Thanks for your patience and understanding!

🎁 Please note: USPS is experiencing delays due to the COVID-19 crisis because of employee shortages and unusually high package volume. Standard First Class domestic packages are usually being delivered in less than a week. But I'm seeing some take as long as 2-3 weeks. Priority packages are usually taking 3-4 business days but can take up to 7-10 business days. Thank you for your patience during these difficult times!
Please refer to this website for any International delays or service suspensions:
https://about.usps.com/newsroom/service-alerts/international/welcome.htm

🎁 All USA orders over $35 SHIP FOR FREE! The discount will automatically be applied in your cart. (Standard shipping only)

🎁 Orders ship from Sacramento, CA normally within 2-3 business days. (unless otherwise noted.)

🎁 US orders are shipped USPS First Class Mail in a bubble padded envelope. Domestic First Class Mail usually takes 2-5 days. I provide a tracking number so you can track your package's progress. While the vast majority of my packages take less than 5 days for delivery, please allow up to 2 weeks for delivery due to weather, busy seasons, or other unexpected USPS delays.

🎁 If you need faster shipping to a USA address, you can choose a Priority or Express upgrade in your cart. Look on the right side of your cart BEFORE you click on the green Proceed to Checkout button! I usually cannot provide same day rush order processing. My processing times will still be 1-2 business days on Priority and 1 business day for Express. Priority normally takes 2-3 days for delivery but is not guaranteed and may take longer. Express normally takes 1-2 days for delivery and is guaranteed delivery in 2 days or you get your upgrade fee back.

🔷 Customers outside USA - PLEASE NOTE: Import custom, duty, GST and/or VAT fees are NOT included in the item price or shipping fee. The buyer is responsible to pay these additional fees to their country's customs office/postal office upon delivery. Etsy may add the GST fees to your order automatically. If so, Etsy is responsible for collecting and remitting those GST fees to your country's customs office. See more info below in the INTERNATIONAL SHIPPING section.

❤ My shipping fees are based on the weight and bulk of each item. The shipping fee pays for not only the postage on your package, but also helps offset the packaging (bubble mailer envelope, bubble wrap, tape, plastic baggies, shipping labels, etc.) and gas to the Post Office. I also have to pay transaction fees and credit processing fees on shipping costs, and then state taxes and federal taxes on those fees so I often lose money on shipping. I do not refund any portion of the shipping fee if the actual cost of postage is less than the amount collected. I also don't charge you additional fees if the actual cost is more.

❤ I process orders almost every day (or night) and try to ship the next business day after payment is received. But I am a one woman show and sometimes I may need a little time off or may get overwhelmed with orders. So please allow up to 2 business days for your order to be processed and shipped. A few items have a 3 business day processing time and are noted as such.

2020 USPS Postal Holidays
(no mail service on these days so I can't ship orders)
Wed, January 1 - New Year's Day
Mon, January 20 - Martin Luther King, Jr. birthday
Mon, February 17 - President's Day/Washington's Birthday
Mon, May 25 - Memorial Day
Sat, July 4 - Independence Day
Mon, September 7 - Labor Day
Mon, October 12 - Columbus Day
Wed, November 11 - Veterans Day Observed
Thurs, November 26 - Thanksgiving Day
Fri, December 25 - Christmas Day

❤ I re-use packing supplies as much as possible to save costs and the environment. I also combine multiple quantities of the same item in the same package when possible.


> > > > > > INTERNATIONAL SHIPPING ! < < < < < <

❤ International orders (outside the USA):
- Orders are shipped USPS International First Class Mail in a bubble padded envelope. Delivery tracking is available for a few countries. See the list below.
- If you do not live in one of those countries, in order to receive a tracking number, you will need to upgrade your shipping to USPS International Priority Express Mail which is rather expensive. Please contact me for pricing PRIOR to placing your order.
- I will not label your package as “gift” or alter the product value on the Customs Form as that is illegal. I have to list the value of the products you purchase only. Shipping is not declared on the US customs form.
- Import custom, duty, GST and/or VAT fees are not included in my item price or shipping fee. The buyer is responsible to pay these additional fees to their country's customs office/postal office upon delivery. Etsy may add the GST or VAT fees to your order automatically. If so, Etsy is responsible for collecting and remitting those fees to your country's customs office. SSJS is not involved in that process.
- While most international packages take around 1-2 weeks for delivery, please allow up to 4-6 weeks for delivery, as it is completely dependent on the time it takes to clear customs and the speed of the various international postal services. Some countries such as Italy, Russia, Spain, Brazil and other South American countries, and Middle Eastern countries may take up to 8 weeks.
- If you need faster shipping, you can choose a Priority shipping upgrade during checkout. USPS states it normally takes 6-10 days for delivery, however that cannot be guaranteed due to the reasons stated above.

❤ I recommend purchasing upgraded Priority for international shipping with tracking if your location has a history of poor postal service. Those upgraded fees are not included in the posted shipping fees.

❤ While I will do everything in my power to make sure your order reaches you safely and in a timely manner, it is also dependent upon the USPS and the various international postal services. If a package is delayed or missing, please let me know and I will work with you to try and locate the package. Lost packages take time to locate so please be patient as we work through the process with the USPS and your local post offices. If not located, or a package is damaged in shipment, I will work with you to make your shopping experience here as pleasant as possible.
Additional policies and FAQs
❤ My shop is a smoke free, cat loving home. My cats sometimes like to help with the packing process so please forgive me for any wayward cat hair that may show up in your packaging by mistake! 😊

❤ Supplies listed in this shop are not intended for use by or in products for young children.

❤ I do my best to provide accurate and honest photos and descriptions. But due to computer and monitor properties, an item's color may not show on screen exactly as it appears in person. Beads may appear larger in the photo due to close up shots. Please note size and scale image before buying. Please contact me prior to purchase if you have any questions. All images are owned by Sparkling Sisters Jewelry Supplies. ©2010-2020. All Rights Reserved on photography, images and content.

❤ See my line of Chakra and Healing Bracelets in my Jewelry Shop:
http://www.SparklingSisters.etsy.com

More information

Last updated on Jun 15, 2020
Frequently asked questions
Do you offer bulk discounts?

🎁 All USA orders over $35 USD SHIP FOR FREE! The discount will automatically be applied in your cart. (Standard shipping only)

❤ Purchase a minimum of $100 USD and you are eligible for a Bulk Order Discount of 15% off your entire order! The code is BULK15OFF.
1) click on the Apply Shop Coupon Codes link
2) enter BULK15OFF (no spaces!)
3) click on Apply

Note: Order minimums are before shipping or taxes. Coupon code must be applied in your shopping cart before you checkout. I cannot apply it for you after you have placed your order.

How long will it take to receive my order?

❤ All orders are shipped by USPS. Delivery time all depends on where you live. In the USA, it normally takes 2-3 days if you live in the west and 3-5 days if you live in the east. I usually ship the day after I receive your order. Delays can be expected during bad weather or peak shipping seasons.

❤ If you live outside the USA, packages usually take around 1-2 weeks for delivery. But please allow up to 4-6 weeks for delivery of international packages, as it is completely dependent on the time it takes to clear customs and the speed of the various international postal services. Some countries in the Middle East, Brazil, Italy, Russia, and Spain may take up to 8 weeks.

I need my order as quickly as possible. Do you offer shipping upgrades?

❤ YES! USA customers will have the option to choose a Priority or Express upgrade in your cart BEFORE you click on the Proceed to Checkout button. Priority normally takes 2-3 days for delivery. Express normally takes 1-2 days for delivery. Delays can be expected during bad weather or peak shipping seasons.

❤ International customers can upgrade to Priority shipping BEFORE you click on the Proceed to Checkout button. Shipping time for most countries is usually 6-10 business days but can take longer due to customs and the speed of the various international postal services.

Processing time is usually 1 business day for upgrades.

Why are shipping fees so expensive for international orders?

❤ Unfortunately that's what I need to charge to cover the costs for First Class International Package shipping. The US Postal Service increased international shipping rates considerably in January. It almost doubled for some countries.

PLEASE NOTE: Import custom, duty, GST and/or VAT fees are NOT included in the item price or shipping fee. The buyer is responsible to pay these additional fees to their country's customs office/postal office upon delivery. Etsy may add the GST fees to your order automatically. If so, Etsy is responsible for collecting and remitting those GST fees to your country's customs office.

I don’t need that many. Can I order less or mix colors?

❤ I’m so sorry but I don't sell partial packages or split lots. I have an inventory system that tracks my inventory, listings and sales. I don't sell partial lots so that my inventory system stays accurate and I don't have partial lots left over that I can’t sell. Thank you for understanding!

I forgot something and want to add it to my order. What should I do?

Please contact me through the Etsy Message system if you need to make a change to your order prior to shipping. Please do not submit a second order before contacting me. I don't combine multiple orders in one package unless we have discussed a reason to do so before you placed any additional orders.

Normally each purchase is mailed separately with separate tracking numbers and combined shipping discounts are not given if you place more than one order unless we have discussed the reason for additional orders prior to submitting them.

Care instructions

❤ Most items in my shop are plated metal alloys. They will tarnish over time and the finish will eventually wear. It all depends on the care they are given. Just like precious metal jewelry, plated products should be kept in air-tight packaging or containers to keep tarnish at bay. Occasional, gentle cleaning with a polishing cloth will also help keep tarnish away. I sell polishing cloths and anti-tarnish paper which also helps keep tarnish away!

❤ If exposed to damaging elements like water, sweat, lotion, soap, shampoo, perfume, hairspray, etc., the plating may turn colors. Refunds will not be given on plated items that have have been used, damaged, and/or tarnished over time, as that is the natural process for plated items.

Do you accept refunds?

❤ If you're not happy with your purchase, please contact me immediately. I'll provide a refund under these conditions:
♥ Items must be shipped back within 14 days of receipt in its original, unused condition and in secure packaging. Please use my original packaging, if possible. If items are damaged in shipment due to improper packaging, I cannot refund.
♥ Refund for item purchase price will be processed once items are received and verified in original condition.
♥ All shipping to be paid by buyer.
♥ Return to the SSJS address on your original shipping label.
♥ I highly recommend you return the item(s) with Delivery Confirmation since I cannot provide you with a refund if I don't receive the items.
♥ See Policy Page for full policy.