SpecialPressie

134 Sales On Etsy since 2012

4.5 out of 5 stars
(31)

Shop owner

Kate

Contact

SpecialPressie is taking a short break

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Note from shop owner The shop is closed due to fully booked for June & July. Will re-open again when we catch up. All current orders are being produced and posted as normal. The shop will re-open soon, thank you for understanding!
Kate

Note from shop owner

Last updated on Jun 13, 2016

The shop is closed due to fully booked for June & July. Will re-open again when we catch up. All current orders are being produced and posted as normal. The shop will re-open soon, thank you for understanding!
Kate

Kate

Contact shop owner

Kate

Shop policies

Last updated on September 5, 2014
Welcome to the most creative personalised gift store in Ireland!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Money Order
  • Check
  • Other Method
Payment
Payment accepted:
• PayPal
• Postal Order
• Personal Cheque
• Bank transfer.
Shipping
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Privacy Policy

We will NOT disclose your information to any third parties. Any cookies used on our site are for keeping track of the contents of your shipping cart. We may use the photographs of the finished order for advertising purposes.

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Ordering

Browse the website and select the items that you would like to order. All the items you select will be placed in your shopping basket which will calculate your total order and postage costs after you have filled your shipping information in and have chosen the delivery method. Please complete all your details including your name, address, email address, delivery and payment details on our secure on-line order form.

For ALL orders, please include a MOBILE telephone contact number and email in case we need to contact you to confirm your details.

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Colour Accuracy

All colours indicated on our website are as accurate as we can make them, however we cannot guarantee the accuracy of colour reproduction on other systems and monitors.

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PRODUCTION TIME:

Production time does NOT include shipping time, we ship using "Fastway" courier service or "AnPost" Registered Post service.

Read thoroughly and note business days and vacation/holidays.

PLEASE allow a MINIMUM of 7-14 business days from clearing of payment for your items to be handmade and then shipped.

During busy times/holidays/or when life just happens it CAN TAKE SEVERAL DAYS LONGER - date of sale does not count) If you need your order by a certain date PLEASE PLEASE let us know BEFORE you purchase. We can not guarantee delivery for rush dates requested after purchase.

RUSH ORDERS WILL REQUIRE A RUSH FEE!! We fill orders on a first come first serve basis . . . unless other arrangements have been made PRIOR to order.

Our Business Days are week days {MONDAY - FRIDAY, NOT WEEKENDS or HOLIDAYS} -Again, if you need something by a specific date please contact us BEFORE you purchase, so there are not issues after you purchase if the delivery/need by date is not possible.

**Large orders (including 4+ items) do take a little longer to fill, contact with questions**

VACATION/HOLIDAY/NON-BUSINESS DAYS:

December 13th/2013 - January 6th/2014

NO ORDERS PAID AFTER DECEMBER 13th WILL BE MADE/SHIPPED UNTIL JANUARY 12th!

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Payment

Payment is to be made in Euro. Goods will be dispatched in 7 -14 business days once payment has been received.

Payment can be made in the following ways:

Online Payment – by PayPal using our on-line payment system with your credit/Visa Debit card.

NOTE! You don't need to have or to sign up for PayPal account.Just check out as the guest when you're redirected to PayPal's payment page. Guest section is just on the right side of the PayPal's payment page.

Offline Payment – payment to our IRL Bank Account or Postal Order. Details are sent to you by email once your order is received. We accept payment only in Euro.

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Shipping Information

We ship our items to Ireland, Northern Ireland and UK using "FASTWAY" courier service {IRL and NI only} and "AnPost" Registered post Service { IRL, NI and UK}. WE SHIP TO THE ADDRESS STATED AS {SHIPPING ADDRESS} DURING CHECK OUT PROCESS (WE do NOT accept address changes after an order is placed!!), so if your order is a **GIFT** or you have MOVED recently, YOU ARE RESPONSIBLE TO ADD THAT ADDRESS WHEN YOU CHECKOUT! This is the BEST way to insure your order gets where it needs to be. Contact us with any questions!

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Returns Policy

If you have any issues with your order PLEASE contact us as soon as possible so that we can resolve it! Please email, if you can't reach by phone as we work in noise and very often we don't hear the telephone ringing.

RETURNS AND EXCHANGES MUST BE MADE WITHIN 3 DAYS OF RECEIVING ITEM. BUYER pays return shipping costs (to return to us and reship new item).

On occasion we make an error {we are human}, please {kindly} let us know as soon as you get your order so it can be fixed! After 3 days we assume all is well and there are no errors, etc. and the buyer will be responsible for replacement items and shipping.

Non-Personalised Items Return Policy:

We offer an exchange or store discount for purchase price only, for the items incorrect due to an error or faulty.

If for any reason you wish to return or exchange the item, please return it to us within 7 days of item is received. All we ask is that you return it in its original condition (unused). Please contact us by email to arrange refund/exchange. You will be given a Return Number (RN), which you must include with your returned parcel. This helps us to proceed orders quicker and we cannot accept responsibility for parcels returned without a RN. Your refund will be in the form of the original method of payment. Postage charges will be refunded if goods are found to be faulty or not what you ordered.

Personalised Items Return Policy:

ALL PERSONALISED SALES ARE FINAL as they are made just for YOU! All personalised items unless incorrect due to an error or faulty are NON-returnable and NON-refundable. This includes custom colour items! You are responsible for shipping and proof of delivery on all returns, therefore, for your protection we strongly suggest that you fully insure the package you are returning, so that you could provide the proof of delivery if necessary. If you cannot provide the proof of delivery, you will not receive credit for that return.

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Order Cancellation Policy:

If an order needs to be cancelled PLEASE contact me within 24hours of purchase, after that a cancellation fee (15%) will be charged!

We do NOT cancel orders after 3 days.

If you purchase from "Special Pressie", we assume that you have READ and AGREE with all shop policies. Thanks :)

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OTHER IMPORTANT INFO:

If you do not specify a colour scheme when ordering a scheme similar to the sample picture in your listing will be made - so PLEASE leave your choice in the "additional info" section at checkout.

Ribbon on some sets may come tied but not around the blocks when shipped. All you will need to do is stack them and wrap it around. I also may need to substitute your first choice in ribbon.


Items with glued pieces can and do pop off in shipping sometimes - if they pop off or are shipped unglued (it will state in listing) they are easily reattached/glued with just about any glue you have available.


On occasion we make an error {we're all human}, please {kindly} let us know as soon as you get your order so it can be fixed!


Some our wood items can have imperfections/knots and dings.

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Website Content & Copyright:

It is not permitted to copy, publish, display, manufacture or create works of any design products in there website for any purposes.

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THANK YOU so much, and if you have questions feel free to contact us.

Kate {Special Pressie} ♥

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Refunds and Exchanges
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Returns Policy

If you have any issues with your order PLEASE contact us as soon as possible so that we can resolve it! Please email, if you can't reach by phone as we work in noise and very often we don't hear the telephone ringing.

RETURNS AND EXCHANGES MUST BE MADE WITHIN 3 DAYS OF RECEIVING ITEM. BUYER pays return shipping costs (to return to us and reship new item).

On occasion we make an error {we are human}, please {kindly} let us know as soon as you get your order so it can be fixed! After 3 days we assume all is well and there are no errors, etc. and the buyer will be responsible for replacement items and shipping.

Non-Personalised Items Return Policy:

We offer an exchange or store discount for purchase price only, for the items incorrect due to an error or faulty.

If for any reason you wish to return or exchange the item, please return it to us within 7 days of item is received. All we ask is that you return it in its original condition (unused). Please contact us by email to arrange refund/exchange. You will be given a Return Number (RN), which you must include with your returned parcel. This helps us to proceed orders quicker and we cannot accept responsibility for parcels returned without a RN. Your refund will be in the form of the original method of payment. Postage charges will be refunded if goods are found to be faulty or not what you ordered.

Personalised Items Return Policy:

ALL PERSONALISED SALES ARE FINAL as they are made just for YOU! All personalised items unless incorrect due to an error or faulty are NON-returnable and NON-refundable. This includes custom colour items! You are responsible for shipping and proof of delivery on all returns, therefore, for your protection we strongly suggest that you fully insure the package you are returning, so that you could provide the proof of delivery if necessary. If you cannot provide the proof of delivery, you will not receive credit for that return.

♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥

Order Cancellation Policy:

If an order needs to be cancelled PLEASE contact me within 24hours of purchase, after that a cancellation fee (15%) will be charged!

We do NOT cancel orders after 3 days.

If you purchase from "Special Pressie", we assume that you have READ and AGREE with all shop policies. Thanks :)

♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥