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Spellbinderie's Shop Announcement

CELEBRATE PRIDE SALE through July 4th! To celebrate the landmark US decision to make same-sex marriage legal, I'm offering 15% off orders of 90€ or more (coupon code: CelebratePride) and 10% off for orders under 90€ (code: MarriageEquality). Please enter the code when you check out to receive your discount.
Go USA! I could not be more proud of my home country!

Spellbinderie crafts enchanting journals and guest books using vintage books and artisanal binding techniques. Most items are made-to-order, allowing you to pick and choose your options. To help navigate the shop more easily, please take a look at the sections found on the left side of my shop page and read my notes below:

•BLANK BOOKS:
These listings are for made-to-order guest books & journals using books that I have in stock. Purchase with the listed options or check out my "a la carte" options to create a custom order. Photos in these listings show the book that will be used to create your order as well as sample photos of finished work for your reference.

•SAMPLE GUEST BOOKS & JOURNALS: These listings show photos of sold guest books and journals for reference with the option to make a request for a specific style or color book. Contact me through the request button with your needs and I work with you to make something unique.

•A LA CARTE: Options that can be added to any order. Includes nameplates, accent paper, scrapbook binding, ribbon and much more.

•READY TO SHIP:
From time to time I offer pre-made guestbooks & journals that can quickly ship as is or can be personalized with a nameplate.

SHIPPING
For made to order and custom items, please keep the processing time in mind when purchasing to allow enough time for your order to arrive from France. To see the processing time, click on the shipping tab. Please contact me if you're interested in express shipping and/or rush order service/

BINDING METHOD & PAGE COUNT
Most of my books come with an exposed binding style because the original book's spine is too damaged to save. An added benefit of this binding style is its flexibility, making it more comfortable for writing and drawing. Please also note that page count includes both front and back.

FOLLOW ME ON FACEBOOK
www.facebook.com/Spellbinderie

Spellbinderie's Shop Policies

Welcome

Spellbinderie specializes in crafting one of a kind journals and guestbooks from discarded vintage and antique books. I happily accept custom requests, don't hesitate to contact me!

Payment

PLEASE NOTE THE PROCESSING TIME TO KNOW WHEN YOUR ORDER WILL BE READY TO SHIP. THANK YOU!

WHAT PAYMENT METHODS DO YOU ACCEPT?
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PAYPAL is standard and offers you 180 days of buyer protection.
DIRECT CHECKOUT is available by request if you prefer to not use Paypal.

Shipping

STANDARD SHIPPING:
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Orders ship according to their processing time.
I ship with La Poste. Please allow 2 - 4 weeks for your order to arrive, in addition to the processing time stated in the listing.

EXPRESS SHIPPING:
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Chronopost Express is available upon request
Shipping time is 1 - 5 days for most locattions
Price depends on the weight, up to 500 g / up to 1 kg
59 / 79€ OUTSIDE THE EU
50 / 60€ WITHIN THE EU

SHIPPING ADDRESS:
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Paypal orders will be shipped to the address provided on the PayPal transaction details page only due to PP requirements.

RUSH ORDERS:
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Your processing time may be shortened upon request, fees applicable. Please contact me for more information. Availability limited.

CUSTOMS FEES:
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International customers are responsible for duties and taxes levied on imports. Please check your country's rules and fees for more information.

Refunds and Exchanges

Spellbinderie wants you to be fully satisfied with with your order. Don't hesitate to contact me with any concerns.

►RETURNS / REFUNDS:
Custom/personalized items are not refundable. Proof photos will be sent. Buyer accepts responsibility of approving photos before the ship by date. Please contact me if you are not satisfied with your order.

All other Spellbinderie orders may be returned for a refund or exchange, for any reason, within 14 days of receipt. Buyer pays return shipping with tracking.

TO MAKE A RETURN:
Contact Spellbinderie within 14 days to inform seller that you are making a return. The item must be returned unused and in it's original condition. Buyer pays return postage with tracking unless seller made an error or item is faulty.

Need a return form? Click here:
www.etsy.com/uk/help/article/5452

►DAMAGED:
Please send me photographs of the item and packaging so I can fill out a postal claim. A full refund will be given including original shipping.

►UNDELIVERABLE:
Items that are returned to me as undeliverable will be reshipped at the buyer's expense or, if the item isn't custom or personalized, you can request a refund for the item cost only, shipping fees are non-refundable. Custom & personalized items will not be refunded due to wrong address or failure to collect item from the post office.

CANCELLATION REQUESTS FOR CUSTOM & PERSONALIZED ITEMS: There's a 15% non-refundable fee if your request is made within 48 hrs of ordering. After 48 hrs, but before your order has shipped, there's a 60% non-refundable fee charged if you cancel your custom order. This fee is to cover labor and materials.

Additional Policies and FAQs

DO YOU ACCEPT CUSTOM ORDERS?
Yes! I do accept custom orders as long as your request is within my abilities and the supplies can be available within your time frame. Time to complete the project will be based upon the specifications, supplies, and time availability.

WHEN DO I PAY FOR CUSTOM ORDERS?
Payment for custom orders are due in full upfront. If you need to cancel after you order, please note that there is a 15% non-refundable fee if you cancel within 24hrs, 60% for cancellations made after 48 hrs but before your order ships. This fee is to cover labor and materials. One a custom order ships, there are no refunds. Thanks for understanding.

WHAT TYPE OF BINDINGS DO YOU OFFER?
I offer exposed spine bindings done using Raised Support or Coptic sewing. Most Spellbinderie books come with an exposed spine binding due to the damage frequently found on old spines. Please note that in some cases, damaged spine edges will be covered in gold or black paper if needed. When a book's spine can be saved, the option to do so will be posted in the listing or offered once work begins.

HOW ARE PAGES COUNTED?
The page count given in listings counts both the front and back of each paper, not individual sheets.

Seller Information

Address: 10 rue Nérard, 69009 Lyon
Contact: spellbinderie [!at] gmail.com
SIRET: 809 73 930 00015

Last Updated May 25, 2015