SpellboundDanceArts

an idea accepted or proposed as a demonstrable truth...

Orlando, Florida · 1169 Sales

SpellboundDanceArts

an idea accepted or proposed as a demonstrable truth...

Orlando, Florida 1169 Sales On Etsy since 2011

5 out of 5 stars
(281)

Shop owner

Michala

Contact

Michala

Contact shop owner

Michala

About

I Want to Try That!!

Out of necessity, I was a hoop maker before I was a hooper. Stay tuned to find out why....

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Shop members

  • Michala

    Owner, Maker, Designer

    Michala has been belly dancing since 2007, making hoops and hoop dancing since 2009. She enjoys both the fitness benefit and self expression found in dance and started Spellbound Dance Arts as a way to share her passion with others.

Shop policies

Last updated on July 27, 2014
Welcome to Spellbound Hoops, the home of Michala's hoop designs! I believe in making high quality hoops and offering amazing customer service. I make every single hoop myself and have made hundreds of hoops in all sizes and designs. Look carefully at the pictures, you will see the difference in care and quality! I am a professional hoopdancer and know that having just the right hoop means the difference between a hoop session and an awesome hoop session! You will also find lots of helpful information in my listings and Shop Announcement. If you still have questions after having read the available info, please do not hesitate to convo me!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I accept PayPal and credit cards (through direct checkout). If you are local and want to purchase a hoop, please email me at spellbounddancearts [!at] gmail.com to order direct.
Payments on custom orders generally cannot be refunded once the item is made (see return policy below).

Taxes apply to purchases made in the state of Florida at the rate of 6%. County sales tax may also apply.
Shipping
I take pride in having a super fast turnaround in orders but please allow at least 7 business days for your custom hoop to be created and shipped out. I usually get them done sooner (in just a couple days). However, I am a one-woman operation and I work full time, and occasionally life can throw in complications and it may take me longer than normal to fill an order. Please plan ahead for birthdays and holidays and let me know if you need the order expedited. I appreciate your patience! : )

I ship everything through USPS, via First Class Mail or Priority or Parcel Post (for large orders and non-collapsible hoops) which allows me to charge a reasonable shipping rate and ensures that the items will be handled with care. Please allow 5-9 business days for delivery (that does not include Saturday and Sunday)

I will provide insurance for purchases over $50 (does not include shipping), and upon request for purchases less than $50. I use shipping confirmation for every shipment and shipping confirmation can be provided upon request.

I promise to pack every item carefully to prevent any damage. However, I am not responsible for lost, stolen, damaged or unreceived packages that are uninsured, and cannot issue a refund if something happens to your item and it is not insured. If the shipping confirmation says that it was successfully delivered then I assume it is delivered and will not issue a refund or exchange.

If your hoop is not received within the shipping timeframe but the tracking says it shipped, or if it just says “shipping information received”, you may call 800-ASK-USPS to inquire. Keep hitting “0” until you are placed on hold for an operator. Please keep in mind that once an item is shipped, there is nothing I can do to influence the speed at which it is delivered.

INTERNATIONAL SHIPPING CHARGES ARE BASED UPON ONE HOOP. WHEN YOU ORDER, YOU WILL BE CHARGED SHIPPING FOR EACH INDIVIDUAL HOOP. IF THERE ARE SHIPPING OVERCHARGES, THEY WILL BE REFUNDED.
Refunds and Exchanges
If for some reason your purchase is not what you expected and IT IS NOT A CUSTOM ORDER order, please convo me immediately. I will review your order and claim and may choose to honor a refund on the item, less shipping, PayPal and Etsy fees. Item must clearly be unused, and returned within 5 days of purchase (postage mark must be within 5 days, excluding Sundays). Purchaser is responsible for return shipping. After 5 days and up to 30 days, I will honor an exchange for the value of the purchase price (minus shipping and fees). Again, purchaser is responsible for return shipping, the item must be in unused condition, and the item must be postmarked within 30 days. Beyond 30 days, I will not accept returns.

I RETAIN THE RIGHT TO REFUSE ANY RETURNS OR EXCHANGES, BASED ON MY ASSESSMENT OF THE CLAIM. For shipping damage or lost items, please make a claim with USPS.

I RETAIN THE RIGHT TO ALTER ORDERS AS NEEDED BASED ON CURRENT TAPE INVENTORIES. I WILL DO MY BEST TO COMMUNICATE ANY CHANGES. YOU SHOULD CONSIDER LISTING A SECONDARY COLOR CHOICE FOR HOOP TAPES. A change of tape finished, so long as it is in the same original color choice, does not constitute a reason to return or exchange the item.

I am not responsible for items damaged during shipping that are not insured and do not typically accept returns on custom orders. However, I will review your situation if you are not satisfied and may be able to work with you. For damaged items I require photographic documentation of the damage. Most likely I will suggest you make a claim directly with USPS. For domestic shipments, you may do so here: https://www.usps.com/ship/file-domestic-claims.htm All claims must be made within 30 days of receipt of item.

Given the nature of the tape used to make the hoop and the method by which I ship, some crinkling and creasing of the tape may occur. This is unavoidable. Please cut into your packages carefully.
All returns are made at purchaser's own risk and are subject to review prior to refund. If you return an item and it has clearly been used, is damaged, or is otherwise inconsistent with your claim, I reserve the right to refuse a refund.
Additional policies and FAQs
I offer a discount for bulk/wholesale purchases for large orders. Convo me for details!

I want you to be 100% satisfied with your hoop or accessory. Please convo me if you have any questions or concerns.