Last updated on April 23, 2012
Welcome to my shop :-) I don't agree with setting countless terms for using my products but it seems that one can never be too careful these days. I'm not a solicitor and I don't want you to need one by your side either just to reads the terms and conditions! I have simply put some terms to hopefully cover my back in the unlikely scenario where there is a lack of common sense and some information that might be useful in case of any doubt when ordering my product.
Accepted payment methods
I only accept payments by PayPal. Please pay for purchased items within 7 working days otherwise I reserve the right to cancel your purchase.
Items are usually dispatched within 3 working days by Royal Mail from the date of cleared payment. I am not responsible for any customs duty that may be incurred from purchasing my items. I will notify you once your goods have dispatched and provide a tracking number if applicable.
Refunds and Exchanges
Items can be refunded up to 14 working days from when you received the item. I'm not responsible for any items lost in the post, I will always retain proof of dispatch. Please note you must contact me as soon as possible if you're not satisfied with your purchase and want to return the item to me or cancel your order. Refunds exclude all postage and packing costs including all return postage fee's which will be paid for by the buyer. Cancellations are refunded once the item has been returned in the same condition as the buyer received it upon delivery.
Additional policies and FAQs
I'm not liable for any damage or stains caused to clothing, kitchen utensils or any other product by preparing, cooking or eating my products. Please check the ingredients listed on the back of the box as I'm not responsible for any allergic reactions etc relating to any of the ingredients used. If you have any queries please don't hesitate to contact me.