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Spiderbot's Shop Policies
Let's talk vintage cameras. The cameras sold as "working and tested" are exactly that; they will produce an image on film when used correctly. It's important that you have an idea what type of images a particular camera or film produces. Old Polaroids, especially when used with Impossible Project or expired films, produce "artistic" images which may contain artifacts such as streaks or color variation. With some of the more complicated film cameras or Polaroid Pack Film cameras, there is often a learning curve while you get the operation down pat. The vintage camera world is awesome, but it takes a little time and patience to get things right.
Please feel free to convo me with any questions before you buy. I try to describe and picture any flaws or wear in vintage items. Inspect carefully, as different people have different ideas about what they want from a vintage item. Please read complete descriptions.
Refunds are handled on an individual basis, but in general I refund the price of the item minus shipping. There is no need to be nasty, rude or outraged in your e-mails to me. I'm nice. I want you to be happy, and we'll do what it takes to get there.
Handmade Scarves & Embroidery: Spiderbot strives for perfection, but because we work with up-cycled and vintage materials colors and textures may vary throughout pieces. If your cotton piece stretches out after several wearings, wash it and put it through the dryer on high and it will snug back up again. All materials were washed once before knitting and once after. Everything is made in a smoke free studio.
I accept Paypal, or Credit Card payments made through Paypal. No checks.
I try to keep shipping costs within reason, so when possible within the US I use First Class USPS. If it is a breakable item (Cameras especially!) or speed is important, I use USPS Priority Mail. When it makes sense I use Parcel Post for large items, or items where shipping would be more than the item's cost.I will always get you a tracking number in the US.
I will ship on the next business day after payment has cleared. If you need a faster delivery, please convo me and we'll try to make it happen.
INTERNATIONAL BUYERS: Due to problems with loss of packages and high costs, please contact me for specific item rate and availability for your location.
Refunds and Exchanges
Your happiness is important to Spiderbot. For handmade items: We accept returns no questions asked for 14 days after delivery (you pay shipping to return) with full refund of purchase price and original shipping charge. If repairs or alterations are needed, just convo me and I'm sure we can work out a great solution.
For vintage items, we do not accept returns unless the item was damaged, nonfunctional or not as described. Please inspect pictures carefully and ask all questions before buying.
Additional Policies and FAQs
Have a fave shirt that has seen better days? I can convert it into an exciting new knit piece for you and you can have many more happy wearings. Contact me via convo for details.
Last Updated August 13, 2013