SpindleandRose

Modern and Unique Fabric, Organic and Premium Cotton

St. Augustine, Florida | 8117 Sales

SpindleandRose

Modern and Unique Fabric, Organic and Premium Cotton

St. Augustine, Florida 8117 Sales On Etsy since 2016

5 out of 5 stars
(2398)

Announcement   Thank you for visiting!! Please let me know if I can help with any questions!

International Orders:
I am happy to ship World Wide!

I ship within a day of receiving an order, but typically packages take 7-21 business days to arrive. Due to the Customs process, I am unable to guarantee a time when you can expect your fabric, but usually fabric arrives within two weeks.

Customs Fees - Unfortunately, many countries asses Customs Fees/Duty Taxes to fabric and textiles. Customs Fees/Duty Taxes may be applied to your package. I cannot predict, determine, or cover these fees.

If you have any questions/concerns about International Shipping and Customs, please don't hesitate to contact me first. I am happy to create a custom listing for you with exact shipping and discuss possible customs fees that may be applied so we can work with your budget.


~ Returns/Refunds
I hope you are happy with your purchase, but I understand online ordering is sometimes difficult with exact colors and feel of fabric. If you haven't cut into your fabric and would like to return/exchange it, please convo me and we'll work something out! Usually, if it is a color issue or just not quite what you wanted, I will refund the full cost of the fabric once you return it to me. Please check your order within a week of receiving it.
I do make mistakes and am happy and eager to correct them as soon as possible! If I've packed your order incorrectly, I will pay for the return of the wrong fabric and immediately ship out the correct one!
Thank you so much! Convos and questions are welcome!! I am happy to hear from you and help any way I can!
Sincerely,
Alexa


Thank you for visiting :) :)

Announcement

Last updated on Nov 19, 2018

Thank you for visiting!! Please let me know if I can help with any questions!

International Orders:
I am happy to ship World Wide!

I ship within a day of receiving an order, but typically packages take 7-21 business days to arrive. Due to the Customs process, I am unable to guarantee a time when you can expect your fabric, but usually fabric arrives within two weeks.

Customs Fees - Unfortunately, many countries asses Customs Fees/Duty Taxes to fabric and textiles. Customs Fees/Duty Taxes may be applied to your package. I cannot predict, determine, or cover these fees.

If you have any questions/concerns about International Shipping and Customs, please don't hesitate to contact me first. I am happy to create a custom listing for you with exact shipping and discuss possible customs fees that may be applied so we can work with your budget.


~ Returns/Refunds
I hope you are happy with your purchase, but I understand online ordering is sometimes difficult with exact colors and feel of fabric. If you haven't cut into your fabric and would like to return/exchange it, please convo me and we'll work something out! Usually, if it is a color issue or just not quite what you wanted, I will refund the full cost of the fabric once you return it to me. Please check your order within a week of receiving it.
I do make mistakes and am happy and eager to correct them as soon as possible! If I've packed your order incorrectly, I will pay for the return of the wrong fabric and immediately ship out the correct one!
Thank you so much! Convos and questions are welcome!! I am happy to hear from you and help any way I can!
Sincerely,
Alexa


Thank you for visiting :) :)

Alexa Clauson

Contact shop owner

Alexa Clauson

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Reviews

Average item review
5 out of 5 stars
(2398)
See reviews that mention:
quality 187 shipping 577 customer service 401
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About

The Treasure in the Loft :)

Please also visit our online store at spindleandrose.com!

My husband and I created Spindle & Rose together. With my love of fabric and my husband's love for me ; ) we wanted to start a little shop we could work on together.
We have a lot of fun and are just getting started!

Probably ~ as all of you, I love making things with my hands ~ creating something from start to finish and having something beautiful or cool or crazy to show for it! I love where my imagination goes when I am moving around my art room drawing, writing, and sewing!

Looking at fabrics is like visiting an art museum to me or processing a pretty picture book that holds a wonderful story. My collection of fabric has grown to over 400 different designs that I can't wait to share with you.

Plus, one of my absolutely favorite things to do is cut your fabric order, fold it nicely, and wrap it up in a pretty package with tissue paper, stamps and stickers. I really enjoy writing the personalized note to each customer and feeling like I've just sent off a work of art.

We operate out of a small loft in our home in beautiful Colorado :) I hope you enjoy your fabric searches within our store and that you will share any projects you create with us! I'd love to start sharing your work and see what becomes of these fabrics I love!

Kelly and I are always learning and adjusting our shop, so please let me know if there is anything we can do to make your experience more enjoyable. I couldn't do what I love without you, so, thank you and happy sewing!

<3 Alexa & Kelly & our dog Mishka :)

P.S. - Mishka is a very happy and spoiled 12 yr old blue heeler mix. He gets around pretty well, but not so much on stairs, so he doesn't make it up to the loft where the fabric is. We keep our fabric collection in a pet free and clean workspace, but he's definitely our Spindle & Rose mascot! Like a little wolf guarding the tower stairs to a treasure trove of textiles!

Shop members

  • Alexa Clauson

    Owner

    Hello : ) Thanks for visiting S&R! I have always loved textiles and design since I was a little girl! So much of my life has been spent in my mom's sewing room amongst beautiful piles of fabric & art. I hope you have a special sewing room too! <3

  • Kelly Clauson

    Owner

    Most importantly, my hubby Kelly helps carry the heavy bolts of fabric up the stairs! He helps me package your fabric and print out shipping labels. He enjoys seeing the different fabrics and gets really super excited every time we get an order : )

  • Mishka

    Shop Mascot

    Mishka is a 12 yr. old blue heeler mix with quite a mellow and happy-go-lucky way about him. He is very spoiled and pampered, especially with some arthritis showing up now :( so he doesn't come up to the loft, but he guards the stairs to the fabric!

Shop policies

More information

Last updated on Jan 19, 2017
Frequently asked questions
Shipping Internationally & Customs Forms/Costs

I do offer discounts to help offset some customs costs to you as a buyer, so please convo me and I'll see what I can do : )

If your order is $50 or over for International purchases, please use coupon code:

FREEFLY50 for $5.50 off on your order :)

*Please note - First Class Int'l Package only provides tracking for me to follow within the US - once your package leaves the US, I cannot always follow the tracking and the post office will not help me! Usually this is fine, but please be aware :) Priority allows full tracking*

Your package will be marked "Merchandise/Fabric" for customs purposes. I cannot mark it as a gift due to shipping regulations that ensure your package meets all policies to arrive to you safely and in reasonable time.

Do you refund shipping overages?

We refund shipping overages! We will combine fabrics and ship your order in one package for the best shipping option and refund any shipping overages as soon as we ship out your order.

Please convo me with the fabrics and cuts you would like if you would prefer a custom listing with exact shipping instead of a refund on any overages and I'm happy to put that custom listing together for you! :)

I can fit up to 2 yards in a First Class Package for under $4

2.5 Yards up to 11 yards can ship Priority Flat Rate for $6.45

11.5 + yardage will go Flat Rate Priority or Priority depending on what is the better price :) :)

**Canvas is heavier.

Please convo me with ANY questions or concerns - Thank you so much!!