SpookShowStudios' Shop Policies
Welcome to Spook Show Studios. Your source for Halloween, cosplay and haunt related props, unique home decor, and skeletal articulations. Everything offered is handmade 100% cruelty free and one of a kind. We welcome requests for custom items as well.
Payment must be made in full before any items will be shipped. Paypal or direct checkout through Etsy is the preferred method of payment, however other payment arrangements will be considered.
Shipping will be completed via USPS using standard shipping whenever possible. Expedited shipping can be requested for an additional fee and is to be agreed upon prior to submission of the order. UPS or FedEx can be used upon customer request or at the decision of the shop owner. All orders will be packaged to protect the items from possible shipping damage. Special shipping or pickup arrangements for local customers can be made if necessary. Please contact me prior to placing the order if you have special shipping requirements.
Refunds and Exchanges
We want our customers to be happy with the products they purchase from us. Refunds or replacements will be decided upon on a case by case basis. If items purchased arrive damaged please contact me to make arrangements for refund, replacement, ect.
Additional Policies and FAQs
In regards to our skeletal items. We at Spook Show Studios love animals and would never cause harm to them. Nothing we offer has been killed for the purpose of selling in our shop. All of our animal related products come from a variety of sources that may include but are not limited to, byproducts of the food industry, donated animals and reclaimed animals (aka roadkill). We are also available for custom work re articulating your beloved pets as well. Please contact the shop for questions about this process. If you disagree with our policy on this issue that is your right, however please be respectful and refrain from sending us hate mail as it will not cause us to change our policies and we will not respond.
Last Updated December 7, 2014