SpruceAndWillow
Savannah, Georgia ·
Reviews
5 out of 5 stars
(460)
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Updates
New to the shop!
A modern take on a classic birthday theme. An alphabet train party it is for our alphabet/train loving tot!
Happy National Star Wars Day! May the 4th be with you!
View all 5 updates
3 of 5 updates
Shop policies
Last updated on
Feb 4, 2017
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Optional
Estimated shipping times
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Selling to Europe? Make sure to let buyers know when they can expect to receive their order.
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North America:
2-3 business days
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I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Learn more
Digital downloads
File delivery
Your files will be available to download once payment is confirmed. Here's how.
Payment options
Secure options
- Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
I accept the following
Just contact me within:
days of delivery
Ship items back to me within:
days of delivery
The number of days a buyer has to ship an item back must be greater than the number of days a buyer has to contact you
Request a cancellation:
Don't accept returns or exchanges?
Even if you don't accept returns or exchanges, buyers can still file cases in certain circumstances. Learn more about cases
Shipping to Europe?
EU buyer protection laws allow European residents to return items by contacting the seller within 14 days. We recommend you accept returns. Learn more
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Digital downloads
Custom or personalized orders
Digital downloads
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please if you have any problems with your order.
Privacy policy
I will only use your shipping and billing address, and contact information
Etsy prohibits the use of buyer information for unsolicited messages. See our Privacy Policy for more info.
More information
Last updated on
Feb 4, 2017
Frequently asked questions
DIGITAL FILES: Order submitted with no party details
If you purchased a digital file and did not provide party details with your order, I will attempt to contact you via etsy and email to retrieve the information. If I do not receive a response with 30 days, your item will be marked "shipped" with NO REFUND.