Anonymous on Sep 10, 2011
It has been such a pleasure working with you. I cannot thank you enough for 'special' ordering the EXACT fabric that I was looking for to make this THE perfect gift for my daughter. I am ABSOLUTELY more than 100% pleased with the quality of your product. I just know she's going to love them! They're equally CUTE as they are FUNCTIONAL. And thank you for the little 'extra' that was included for me! Soooooo appreciated! THANKS ** THANKS ** THANKS
If you have questions regarding any item or policy, please do not hesitate to e-mail me at SpunkyDiva [!at] live.com, or by sending an Etsy convo. I strive to respond to e-mails within 24 to 48 hours, unless otherwise stated in the Store Announcement.
Accepted payment methods
You do not need a PayPal account to pay for your items. They accept credit and debit cards, and I will not have access to any of your account information.
Payment is expected within three days of your purchase. Payment must be made in full and processed before your item(s) will be shipped. If payment is not received within three days I reserve the right to cancel the transaction and relist the item(s).
More help on making an Etsy purchase: http://www.etsy.com/help_guide_checkout.php
If you make a purchase, but change your mind before paying, please let me know and I will cancel the transaction. I will NOT leave negative feedback for canceled transactions if notified of your intentions within three days of the purchase.
If you are having issues with PayPal, or any other aspect of your transaction, please do not hesitate to contact me by e-mail or convo. I will work with you to accommodate your needs.
Shipping is by Standard USPS (5-7 day), unless otherwise requested.
Insurance is available at your cost, and not included in shipping estimate. I am not liable for items lost, damaged or misplaced shipments. Please note in the order comments if you would like to have insurance added at your cost.
Shipping can be combined when purchasing multiple items from TheSpunkyDiva.etsy.com.
Please be sure to enter the correct shipping address when ordering. In the event that Etsy and PayPal show two different addresses the package will be shipped to the mailing address that Etsy shows.
Shipping charges listed are estimates. If the amount of shipping is $1+ less than the amount you have paid, I will refund your PayPal account after shipping the item. If shipping costs more than the amount you have paid, then you will have reason to party, LOL! (No additional charge or invoice will be presented in the case of my underestimation of shipping costs)
Refunds and Exchanges
Unfortunately, we cannot issue refunds or exchanges on custom or personalized items.
Additional policies and FAQs
The Spunky Diva reserves the right to refuse a sale to anyone with a history of abusive feedback, malicious behavior towards other Etsy members, questionable purchasing practices, rude or abusive e-mail contact.
I do not offer wholesale pricing at this time.