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SquaresOfFlair

Scrabble Tile Bookmarks, Pendants and More...

SquaresOfFlair's Shop Policies

Welcome

Hello and welcome to my shop!

If there is anything I can do for you to make your shopping experience better, please let me know. And, if you have any other questions, please do not hesitate to convo me.

I am a member of the Idaho Indie Works Team. Visit the site at http://idahoindieworks.etsy.com/ for more info or search on iiw team to see what great items are for sale.

I am also a member of Etsyfriends and Etsymoms teams. Search on those titles to find more great items.

Follow me on Twitter at
twitter.com/squaresofflair

Become my Facebook Fan with special discounts:
http://www.facebook.com/home.php#/pages/squaresofflairetsycom/44499147447

I love to do fundraisers! I am currently fundraising for the YMCA Strong Kids Program, the MAGIC Foundation and Galileo Math and Science Magnet School. If you are interested in putting together a special pendant for a fundraiser, please send me a convo. It is a fun way to raise money for a good cause!

Payment

I accept payment via Paypal. Payment must be received within 3 days of purchase or I will relist your items.

PLEASE NOTE: My pendant bails are lead-free and my silver ball chains do not contain lead.

Shipping

Shipping is $2.50 via USPS and your package should arrive within 2-6 days after shipping depending on how fast USPS gets it to you! I do ship with delivery confirmation and I try to use recycled packaging whenever possible.

Convo me if you would like to add Priority shipping for an additional $2.50 charge. I will do my best to ship within 24 hours of purchase for premade items (anything you see pictured on my site). Custom items do require an additional 5-7 days.

I can also mail directly to your recipient. Let me know what your personal greeting is and I'll print it on a gift tag.

Gift bags are now available in silver or purple. Please indicate in "notes to seller" if you would like a gift bag.

I CANNOT BE RESPONSIBLE FOR ANY ITEMS LOST OR DAMAGED DURING SHIPPING.

Refunds and Exchanges

It is my goal that you are completely satisfied with your purchase. Refunds are not accepted on custom items. If you are unhappy with your item, please convo me before leaving feedback and we can work out a fair solution. For premade items, I will offer a refund or exchange (minus shipping) if the item is sent back in the same condition within 2 weeks. I want you to love your Scrabble tile pendants as much as I do!

Additional Policies and FAQs

I welcome custom orders and will do my best to meet your needs. If you have an idea for a piece and would like something created just for you, please contact me. You can view some of the custom items I've done at http://www.flickr.com/photos/squaresofflair

Last Updated March 16, 2011