Hand Crafted Nature Inspired Jewelry

Lodz, Poland

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My shop on Etsy will be closed until further notice.

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Joanna from Srebrorost

Note from shop owner

Last updated on Aug 4, 2022


My shop on Etsy will be closed until further notice.

Take Care!
Joanna from Srebrorost

Joanna Wulkiewicz

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Joanna Wulkiewicz


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Shop policies

Last updated on May 9, 2022

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Hello and welcome to my shop!

What you can find in here is art jewelry handcrafted with love :). Every item is one of a kind and carefully crafted from the beginning to the very end. All items are designed and than made by me from selected and high quality materials such as sterling silver, precious and semiprecious stones. I hope that you'll feel welcome here and have a pleasant time ❤.

You can also visit and follow me on my Facebook page ❤:

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If the item you purchased doesn't meet your expectations, please contact me within 14 days after receiving it. I'll accept returns if you're unhappy with the item but this rule does not apply to personalized or made-to-order items.

All returned items must be unused and with original tag attached to it. The returned item must be properly packed for protection and shipped by registered mail with tracking number. You'll receive the refund within 14 days of the jewelry being returned. Shipping costs are non-refundable.

If the item is returned as "unclaimed", the sale will be canceled, and the money will be returned (without the shipping cost, PayPal fee and any other fees relating to the sale).
I accept PayPal payments, which I expect within 3 days and Etsy Payments. If your money won't reach my account in the stated time I will cancel your order and re-list the item on Etsy, so please be prompt with it. I'll ship only after the payment has been cleared on my account.

Note that the shipping cost does not include custom duties, import tax or any other fees required by the regulations imposed by your country. If such fees apply where you live, you are responsible for paying them. You'll find more information about that at your local customs office.
My jewelry is shipped by Poczta Polska (Polish Post) airmail (USPS in USA). I send all items by registered priority mail or GLOBAL EXPRESS mail. It usually takes about 10-15 business days to arrive from Poland to the US and about 5-7 days to the EU countries. All purchases are send to the address provided by Etsy and if you wish to have the item shipped to a different address, please include this address in your order.

In case of unclaimed package the buyer is obliged to bear the costs of returning and resending.
Additional policies and FAQs

This document describes how and when I (Joanna Wulkiewicz, White Tincture owner) collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years. This is the required period I must keep my book-keeping documents according to Polish law.

I do not transfer your information outside of the EU and I do not store your information through any third-party services, besides from Etsy.

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, I, Joanna Wulkiewicz, am the data controller of your personal information. If you have any questions or concerns, you may contact me vi e-mail: whitetincture [!at] or Etsy mailbox.