Stamped With Heart

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Shop policies

Last updated on March 23, 2016
Hello and welcome to Stamped With Heart!

Like many of you, I am a mom with young children who loves to create beautiful things. I pride myself on creating beautiful pieces that will not look DIY. I am a perfectionist at heart, and will not sell anything that I am not happy with. That being said, hand stamped metal work is, by its nature, going to have imperfections - a letter a little off or stamped a bit deeper than another. That is the nature of the art form, and that is what adds to its beauty. No two pieces will ever be exactly the same.

I appreciate you stopping by and looking around my shop. It is small for now, but will be growing as the days pass. I hope I can help you make something special that will be treasured for years to come. :)

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Due to the custom nature of my items, returns cannot be accepted. If I make a mistake (spelling, etc), I will gladly replace the item. However, I cannot be responsible if you make a mistake. Please double- and triple-check any custom text before submitting your order. I will stamp what you submit, as it is submitted.

If there is a problem, please take a picture of your item and contact me through a conversation here on Etsy. I will work with you to resolve the issue the best I can.
Payment is required prior to me beginning work on your purchase.

Each piece is made-to-order. As such, once I begin work on your piece, I cannot cancel your order. Please be sure before you make your purchase. In addition, you cannot make any changes to your purchase. If you have a question, ask me, but once I have started, I cannot undo anything.
Current turn-around time is 1-2 weeks, plus the time it takes for the post office to actually deliver it. This may increase around the various holidays throughout the year. Please leave yourself enough of a time window so that you are not in a rush. That being said, if your item is ready sooner, it will ship sooner. So, many times you will receive your item much sooner than expected.

Your items arriving to you in the same condition as they leave my hands is very important to me. I ship all purchases using USPS first class mail (standard shipping option) or flat rate boxes/padded envelopes (priority option), your choice.

If you are paying with PayPal, please make sure that your shipping address matches that which is listed in PayPal. I can only ship to the address that is listed in PayPal.
Additional policies and FAQs
If you need to contact me at any point, and for any reason, you MUST do so through an Etsy conversation. I will not respond to any emails sent directly to me. It is easier and more efficient for everyone involved for communication to remain through Etsy and not an outside email source.