StanwoodNeedlecraft's Shop Policies
Thanks for shopping at Stanwood Imports' Etsy Shop. If our product is not as described, we will refund your entire payment including two way shipping. Your satisfaction is 100% Guaranteed! We sincerely appreciate your business and will do everything to ensure you have a pleasant shopping experience.
We take all major credit cards, including Visa, Master, Discover and American Express. Our credit card processing is handled entirely by Paypal - the largest online payment system. The safety of your personal and financial identity is protected by one of the most trusted online system.
Your order will be processed the same or next business day. Once your order is processed, you will recieve a shipping notice. All domestic orders are trackable using online tracking. Shipping is by USPS first class, priority mail or UPS ground depending on sizes of the items.
Refunds and Exchanges
You may unconditionally return your order within 1 month of receipt. Please contact us before you ship so we can watch out for the package. If the product is not as promised, we will refund your entire payment plus return shipping. For other reasons, we will refund your payment less shipping. Your refund will be processed within 24 hours of receiving your returned product.
20555 Devonshire St, #289
Chatsworth, CA 91311
E-mail: stanwoodimports [!at] yahoo.com
Last Updated November 3, 2012