StarDogDesigns

Premium vegan adventure dog wear for your stardog

Sheffield, United Kingdom 309 Sales On Etsy since 2017

5 out of 5 stars (48)

StarDogDesigns

Premium vegan adventure dog wear for your stardog

Sheffield, United Kingdom | 309 Sales

Shop owner

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All Items

Emily

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Emily

Announcement    Processing times are approximately three weeks at present.

Announcement

Last updated on Oct 16, 2019

Processing times are approximately three weeks at present.

Reviews

Average item review
5 out of 5 stars
(48)
See reviews that mention:
quality 7 shipping 2 customer service 2

About StarDogDesigns

Sales 309
On Etsy since 2017

When our whippet puppy Ziggy arrived, we knew he'd need a coat for the cold Yorkshire weather!

We looked around at dog coats and couldn't find any locally that would fit a whippet. Online, coats were expensive, and we knew Ziggy would have outgrown anything we ordered by the time it was made, what with him growing so quickly! Thus I decided to make Ziggy a coat myself.

I love to make and create new things so designed him a coat that would fit his lanky growing body. After this came a bandana or two, then a new collar and lead, then tags to go with them, then some homemade gluten-free treats after Ziggy had a reaction to some that were shop bought.

By this time, I had been stopped so often by people asking where I'd got Ziggy's wears and had so many people request I make them something that making this shop seemed the only logical next step!

And here we are! Ziggy continues to grow, getting ever more tall and lean by the day. He wears his coats with happiness, hating to go outside the the cold wind without a layer or two!

Working in the hospital there are days when I come home tired and sad and knowing I can sit down to create something that will make my pup's day a little bit better makes a big difference to my day.

I thank you all if you've got this far reading and hope you can find what you are looking for in my shop. I am always looking to create new things so if you can't find what you're looking for, please let me know. Chances are I've already made it for Ziggy and haven't thought to put it up for sale yet!

Shop members

  • Emily

    Creator

    Emily designs and creates our products. She also does the photographing, packaging and shipping.

  • Ziggy

    Model

    Ziggy trys each and every item we make to ensure the design is tip top before it goes up on the shop. He also models all our items. His adventures can be found on his Instagram- @littleziggystardog 🐾

Production partners

  • Emily and the Whippet

    Sheffield, England

    Illustrater, photographer and maker based in the UK. Emily spends her days making for StarDogDesigns and illustrates under the name of Emily and the Whippet.

Shop policies

More information

Last updated on Oct 22, 2019
Frequently asked questions
Could you make me a custom item?

Please contact us about custom items, we're always happy to discuss your ideas and try new things!

Will I be sent the item in the photo of the listing?

Unless otherwise stated, you will be purchasing the item in the photos of the listing. For made to order items, your product will be made as closely to the photographed item as possible although pattern placement may vary. In the case of custom items (that do not have an exact photograph of the product in the listing) we are not able to accept returns due to the placement of the pattern. Please note that items may appear to be a slightly different colour due to differences in computer monitors. Natural lighting used for all photographs which may also vary.

There is a problem with my order- what should I do?

If there is a problem with your order that has resulted from something that has happened at our end, we will happily repair the item or send you a swift replacement on it's return to us.

Unfortunately, once an item has left us we are unable to control how it is treated. Therefore we will not be able to accept any requests for a replacement for issues that have occurred after this point. Items can be held up in customs for a variety of reasons beyond our control and tracked shipping can be purchased prior to your order being dispatched for your piece of mind if requested.

I have given the wrong shipping address, can you change it for me?

If you have provided us with the wrong shipping address and need to change it, please message us as soon as possible with the correct address. Once the order has left us to be shipped we will be unable to make any changes. We will not be able to give any refunds to items in these circumstances as the error is not our own. If the item is returned we would be happy to post it out again to the correct address however you will need to pay the postage cost for it to be resent.

Could you make me an item that isn't already for sale on the shop?

At present, we are only offering the items for sale in the shop however we always love a challenge and would be delighted to discuss custom order ideas with you! Please message us with any item requests and we can let you know if it'd be possible for us to make you it.

Is this item suitable for my pet?

Please make sure to periodically check all items and replace immediately at any sign of wear and tear. It is your responsibility to determine the suitability of the item for your pet. We recommend removing items if leaving your pet unattended. Although we use high quality materials, no item will last forever.

With what service will my item be posted? Will it have a tracking number?

All items are sent via Royal Mail unless otherwise stated. We always obtain a certificate of postage, however if you would also like to have a tracking number for your parcel, please contact us to discuss this prior to making your order. We are unable to provide tracking numbers for parcels unless you have requested and paid for this upgrade when making your order.

Can you rush my order so that I receive it sooner?

Please contact us for more information regarding the soonest you order can be made and posted.
Any additional cost (incl. additional postage for guaranteed next day delivery or tracked mail if required) will be discussed at this time.
Otherwise, orders are posted in the order we receive them.

Custom and personalised orders

The majority of our items are custom made to order. With orders of this nature there is a processing period which allows your order and others ordered prior to yours to be created and sent out.
At present, there is approximately a two-three week processing time for our custom orders, depending on the item.