StarShepherd

Star Shepherd Creations

Mount Union, Pennsylvania · 62 Sales

StarShepherd

Star Shepherd Creations

Mount Union, Pennsylvania 62 Sales On Etsy since 2011

5 out of 5 stars
(20)

Announcement   Welcome! We can customize most of our jewelry to your liking by swapping out bead colors, charms, type of clasp, etc. and even create completely original personalized items for you. We can also create custom sculptures, too. Just ask!

Announcement

Last updated on Nov 29, 2017

Welcome! We can customize most of our jewelry to your liking by swapping out bead colors, charms, type of clasp, etc. and even create completely original personalized items for you. We can also create custom sculptures, too. Just ask!

Leslie Armagost

Contact shop owner

Leslie Armagost

Shop policies

Last updated on June 19, 2018
Hello and welcome! The items you will find here are all hand-made by myself, Leslie Armagost. I sculpt cameos and Blips (small sculptures that can be beads or charms), sew, and compose jewelry from both new and repurposed/recycled components. If you're interested in custom work, or have ideas about something you'd like to see me make, message me to discuss!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
If your item does not arrive within six weeks of shipment, I'll refund payment in full (shipping cost included).

If you do not choose shipping insurance and delivery confirmation, and your item is damaged during shipment, I will not be able to issue a refund.

Any problems must be reported within 30 days of receipt of the order to be considered for a full or partial refund, repair, or replacement. Refunds can be given in the form of payment received, or in store credit.

If you wish to cancel your order before payment, just let me know. If you wish to cancel your order after payment, there will be a 20% fee - so make your decisions carefully.

Please be aware that due to this being the only way I have to make money at the moment, immediate refunds may not be available. If you require refund in the method of payment received, you will receive your refund as soon as I have it to give you.
Payment
I prefer payment through Etsy or Paypal.
Shipping
I ship on Tuesdays and Fridays AT LEAST.
If I can ship your order more promptly, I most certainly will.
I ship from central Pennsylvania (US zip code 17066).

Shipping method offered is USPS First Class within the US, USPS Priority Mail for international; if you would like a different shipping method or company, or would like insurance and delivery confirmation (US only; extra fee), please message me to arrange such.

Given a valid address, I can ship worldwide. Any customs fees are the responsibility of the buyer. Also, I can not legally misreport value or contents on customs forms, so please don't ask me to do so.

Domestic Shipping:
If you choose not to pay for insurance and delivery confirmation, I will not be able to refund you should your item be damaged during shipping. Also, should you choose shipping insurance and your item is damaged in transit, please retain the item and packaging to show the post office in order to obtain your refund.
Please allow a minimum two weeks between ordering and when you need an item to arrive.

International Shipping:
Insurance and delivery confirmation/tracking are not available for international orders shipped by Priority Mail, but the cost of a certificate of mailing is already included for the safety of all parties.
Please allow a minimum six weeks between ordering and when you need an item to arrive.
Additional policies and FAQs
All items come from a smoke-free home with cats (who are kept well away from the for-sale items). However, sometimes stray cat hair makes its way into packages, and while I do my best to keep all items cat hair free, you may want to wash cloth items before wearing if you are allergic.

Because of the lack of information on the composition of some of the components I use, none of the jewelry or sculpture items in my shop are intended for buyers under the age of 15.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.


**Information I Collect**

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.


**Why I Need Your Information and How I Use It**

I rely on a number of legal bases to collect, use, and share your information, including:

- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list (if I make one);
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.


**Information Sharing and Disclosure**

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.


**Data Retention**

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.


**Transfers of Personal Information Outside the EU**

EU residents: I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. *If* I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.


**Your Rights**

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


**How to Contact Me**

For purposes of EU data protection law, I, Leslie Armagost, am the data controller of your personal information. If you have any questions or concerns, you may contact me at SSC [!at] StarShepherd.com. Alternately, you may mail me at:

Leslie Armagost
35 East Market Street
Mount Union, PA 17066-1357

*If a customer contacts me to access, correct or delete personal information held by Etsy, I will contact Etsy at Etsy.com/help for assistance, or request that the customer send a request directly to Etsy.