Starlene & Company's ~ Handmade Energy Shop

Fort Lauderdale, Florida · 644 Sales


Starlene & Company's ~ Handmade Energy Shop

Fort Lauderdale, Florida 644 Sales On Etsy since 2008

0 out of 5 stars

Starlene is taking a short break

Starlene Breiter

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Starlene Breiter


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Shop policies

Last updated on February 5, 2011
Welcome and thanks for checking out my shop policies page! Be sure to read my profile page to learn more about me.

My philosophy about making handcrafted items and selling them here on Etsy is pretty simple...
1. Make quality items
2. Price my items at a reasonable and fair price so my clients and customers can enjoy them and not have a hole in their pocket.
3. Communicate with the buyers so they know what is going on!
4. Have fun while doing it!

I work to be a good Etsy seller and I totally love what I do. It is a fun job to make things that people love and enjoy. It makes me feel just happy as pie to be able to share my talents with others! I really enjoy talking to others, so if there is something you see but would like a little different, just convo me and ask! I get a lot of my inspiration from talking with people and sharing my knowledge with them.

I have even created several community type websites so I can connect with others and share ideas, thoughts and inspire one another.

So thanks Etsy for being you,,, and thank YOU for reading about me,,, I look forward to growing my Etsy shop and sharing my talents with YOU here!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
I prefer PayPal for purchases, simply because it is safe for you, the buyer, and it is quick for me to get the item out to you.

You do not need a PayPal Account to pay for your items through PayPal:

You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

If you want to, you can create a PayPal account, it is simple to set up and totally safe since you don't have to give your credit or debit card out to anyone but PayPal. Check out their website if you don't have one. I have been using PayPal for over 11 years now myself.

I will may also accept money orders, sorry NO CHECKS... Just convo me before hand so we can talk about it.

I need to get the payment within 10 days or I will re-list the item. If you're paying via PayPal the money gets to me instantly (unless you pay via an e-check with PayPal, then it is a few days) if you're paying via money order, please, please, please send it ASAP so I can get it within the 10 days I need it by.

If for some reason you need more then 10 days to get the money to me, convo me and as long as we keep an open line of communication between us - I probably won't re-list your item, but we NEED to communicate if that is the case. I know how life has a mind of its own sometimes so I am happy to work with someone, as long as the lines of communication are open! :)
Shipping Terms:
I usually ship once a week, sometimes more often - but not always. So it may take a few days to mail your order out or it may go out the same day it is paid for. If you need it right away or priority just start a conversation with me and let me know. I will do my best to accommodate. Sometimes life gets busy for me and it might take up to 10 days to mail your item out, so please understand that is possible as well, but not common for me. If you are in question, just convo me and ask! :)

Candles are a whole other story! I make them to order, so it might take me a couple of weeks to get them mailed out to you. If I have a bunch of candle orders ahead of yours, then you may have to wait. It may be that I can mail them out in a week, but it may be a few weeks before shipping, so please just contact me and I can give you an estimated time of arrival for your candles. Otherwise, just let me work my magic and you will get them ASAP! My candles are made with the most beautiful smelling scents and as much as I can put in them at a time, so they will smell and look amazing when they arrive - because they are freshly made just-for-you, they aren't sitting on some shelf loosing their scent like store bought candles :)

I ship candles via priority mail and jewelry go by first class mail.The reason shipping is higher for the candles is because they are heavy. You can order from 4-6 candles (maybe more depending on their size) and pay a flat rate for shipping (contact me for details). If you plan on purchasing more then one candle, go ahead and purchase them, but wait to pay as I can send you an adjusted amount for the proper shipping.

Buyers are responsible for any sales tax and customers from outside the US are responsible for any customs charges.

PLEASE check your PayPal address for accuracy as it is the one we use for shipping. If you would like to purchase insurance, please convo us before completing your purchase and we will get a cost quote and revised invoice for you. We package our pieces well and cannot be held responsible for what happens to the package once they are delivered to the postal service, so insuring it will allow you to recover your money if it is lost or broken.

If your order is a gift and you would like it shipped to a different address, just let us know in the “Message to Seller” area. Include the recipient’s name and full address and any message you would like us to include on an enclosed gift card.
Refunds and Exchanges
I will accept items back for a full refund (minus shipping) if you are totally not happy with your purchase. I am rather descriptive in my ads so you know what you are buying, before you buy it. It is my job to make sure you are pleased with your purchase and I will work hard to make sure that is the case.

If something doesn't fit, or it breaks within a short amount of time since purchasing (14 days or less) you can send the broken pieces back to me and I will fix them for you.

This pertains to jewelery only. If it breaks in more then 14 days, just contact me and let me know, I may just fix it for you if you have the pieces! I only guarantee 14 days though.

In the time that I have spent on Etsy, I have only had to fix one thing, and it was about 6 months old, the lady broke it on accident by pulling on a coat jacket and the bracelet got caught. Even though she stated it was her fault, I fixed it. I work to make quality jewelery so just contact me if something does break.

I will add that I am very rough on my own personal jewelery and I have worn stuff that I made every day for a year or so before it broke... So I am a good tester on how strong my own jewelery is. I have purchased stuff and it broke in a short while and I know how disappointing that can be (especially if it was a lot of money) so I will be happy to fix anything that you purchased from me that breaks,,, without a problem! It is my intention to make good quality & strong jewelery so I hope what ever you purchase from me doesn't break, but on the off chance that it does, I got you covered!

My goal is to create a nice customer base and have you come back when your looking for something new or a present or just window shopping, so I will work diligently to make that happen!
Additional policies and FAQs
I can and LOVE to make custom items, please see my alchemy page for more information on that. I also love talking with others, so if you have a question, please don't hesitate to convo me and ask. It is my philosophy that the only silly question is the one not asked!

I can also make wholesale items if your looking to purchase wholesale. There will be a minimum of pieces to purchase to get a wholesale price, so just convo me what you are interested in and I can let you know what I can do for you and put an ad up on Etsy for you to purchase from me if your interested.

I believe communication is the key to having a successful business so I love communicating with my clients and customers. Thanks a lot for reading my policies and please let me know if you have any questions, comments or suggestion!

Namaste, Starlene

We also have another Etsy shop called Rocks And Reiki, we sell Reiki energized Gemstones and Minerals in it.

See us on Facebook too:

And our other websites: