SteampunkTailoring

Brass & Mortar Uniform Depot and Tailoring Shop

Nevada, United States · 23 Sales

SteampunkTailoring

Brass & Mortar Uniform Depot and Tailoring Shop

Nevada, United States 23 Sales On Etsy since 2010

5 out of 5 stars
(5)

Announcement   Please Inquire about Items before purchasing! Items are made on demand and Etsy can't handle all of the customization options well enough, so it really helps if we speak first! Thanks!

Announcement
Last updated on Aug 11, 2016

Please Inquire about Items before purchasing! Items are made on demand and Etsy can't handle all of the customization options well enough, so it really helps if we speak first! Thanks!

Luficarius Ratspeed

Contact shop owner

Luficarius Ratspeed

Reviews

Average item review
5 out of 5 stars
(5)
Delana

Delana on Sep 7, 2016

5 out of 5 stars

Beautiful pressing tools that were made to order and shipped out in a timely manner. Great communication from the seller throughout the process. Very impressed!

misstomrs

misstomrs on Mar 3, 2015

5 out of 5 stars

Handmade item, great size, love the communication while it was being built.

View all 5 reviews

About

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Shop policies

Last updated on September 5, 2016
Handcrafted clothes deserve handcrafted tools to make them by! The Brass & Mortar Etsy Store does just that, putting quality and elegance into every item it creates, and gives you that fine touch of personalization for your home sewing room or studio.

Brass & Mortar is an individual-run tailoring studio in Reno, NV, by a nutcase with multiple voices in his head. We specialize in traditional, vintage, anachronistic tastes in gentlemen's clothing. Please note: Due to limitations in Etsy's custom orders functionality, custom clothing is not sold through Etsy but on an individual commission basis directly through the proprietor.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
  • Check
  • Other Method
Payment
Payments are of course handled directly through Etsy, and are made via PayPal. Considering these are low-volume made-on-demand items, there is no direct checkout/Credit Card Processing.

If orders need to be cancelled, please let me know ASAP. I will charge for materials purchased (such as wood, fabric, hardware) upon cancellation.
Shipping
Thanks to the updated Etsy-generated shipping options, this process is mostly streamlined and straight forward. Shipping costs are listed and included with the item during purchase. I go with USPS Priority Mail by default for its automatic insurance and low cost. I can provide additional options on demand.

Some items require limited assembly, usually to avoid bulky or awkward box shapes and to protect items during shipping. Etsy provides confirmation of shipment and tracking number on the day the label is generated and printed.
Refunds and Exchanges
These are customized items. While I am willing to work with my customers for items they are dissatisfied with, I cannot offer refunds for custom-made items. To avoid these sort of issues, I make it a point to keep in good contact with customers and give progress pictures of items during their creation.

Please inform of us damaged items immediately upon receipt!
Additional policies and FAQs
Most, if not all of the items listed are custom made to order. With the many customization options available, this usually means materials are purchased on demand to meet customer specifications. All of the items listed are made from scratch unless otherwise indicated, thus some time for completion is needed before shipping. Shipping time can vary depending on the complexity of the item being created. I will communicate with you during the creation process to keep you informed.