SteelWolfStudios

Steel Wolf Studios

Carbondale, Illinois · 16 Sales

SteelWolfStudios

Steel Wolf Studios

Carbondale, Illinois 16 Sales On Etsy since 2008

0 out of 5 stars
(6)

Shop owner

Anita

Contact

Announcement   Fun creative items from unique and awesome dog collar designs, to artwork prints, art trading cards (ACEOs), photo prints, and original artwork. Even custom items can be purchased with a little discussion!

Announcement

Fun creative items from unique and awesome dog collar designs, to artwork prints, art trading cards (ACEOs), photo prints, and original artwork. Even custom items can be purchased with a little discussion!

Anita

Contact shop owner

Anita

Reviews

No reviews in the last year

Anonymous on Mar 31, 2012

5 out of 5 stars

Lovely seller, the sketch was terrific. Thanks! =)

Anonymous on Jan 9, 2012

5 out of 5 stars

thanks x

View all 6 reviews

Shop policies

Last updated on December 2, 2011
Hi! Welcome to my attempt at a new medium for my artistic endeavors. I will shortly have another shop to feature my artwork (in the meantime, you may visit www.steel-wolf.com for that) but this shop features my pet related items.

YES!! I can and will happily personalize any design for you. I go do something as simple as just cutting off part of an existing design to add content (I would assume a name) or I can create something completely new, just for you!

Design time for custom work for your collar or leash is $20/30 minutes (in addition to the cost of the collar). If you have any questions, please, please feel free to ask me!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
Payment
I prefer Paypal for online payment, but I will also accept a postal money order (or if you're brave, concealed cash, but that is entirely at your own risk). No personal checks, I am sorry, however you are free to send an echeck through Paypal.

Payment for an item is expected within three days of the commitment to buy. If you intend to send a postal money order, CONTACT ME TO INFORM ME within three days of the sale so I am aware payment is on its way.

Failure to send Paypal payment or to inform me of payment in transit via the mail within three days will result in a canceled sale and possible negative feedback.

I appreciate your understanding.

I hope to soon accept Amazon Payments in addition to Paypal and MO
Shipping
Most items will be shipped via USPS First Class mail unless otherwise requested. Insurance is suggested, but not required. Delivery confirmation is used on all packages.

If prefer your items be shipped with another shipping method (Priority Mail, Express, UPS, FedEx) feel free to contact me and I will get a quote and send a revised invoice for the costs.

If you are an international buyer YOU MUST CONTACT ME FIRST! before attempting to purchase an item. I do not list international shipping as an option for the simple fact that the costs are anything but consistent. I am quite happy to ship overseas, it is just too difficult to predict what the costs may be. The international buyer is also responsible for any other fees related to overseas shipping (customs, etc.). International shipping quotes will be based on USPS Global Priority. If you prefer another method, please inform me when requesting a quote.

When an order is received, I will ship within 3 to 5 business days. If there is a delay (weather related or not) you will be informed immediately, and also informed the day your item ships.
Refunds and Exchanges
Refunds and exchanges are available as long as your item is in new condition and returned to me clean and unfrayed.

I triple and quadruple stitch every point on my collars and leashes to ensure they are as strong as they can be. However, if something does break within the first few days of use, please contact me and we will arrange a solution (generally returning the item to me either for repair or refund - you may not keep the item and get a refund).

An item that breaks from misuse or is quite simply worn out, I will not replace or refund.

The silver tongue buckle collars do not have the same weak points as a plastic side release buckle and should be sturdy enough for all but the champion pullers. Any side release buckle collar is only as strong as its weak point: the plastic side release buckle, and is not recommended for any dog that likes to lunge at the end of his/her leash.

I cannot offer refunds on custom items, I am sorry. If the custom item is a dog collar that has broken at a seam, I will be happy to have it sent back to me for repair.
Additional policies and FAQs
As previously stated YES!! I do alchemy/custom designs/custom sizes/etc. For custom designs, design time is $20/half hour (minimum time block is a half hour). Since custom collar/leash designs *usually* involve a name, the chances are good the design will be unique completely to your animal.

HOWEVER! I reserve the right to reuse any collar design as a listing in my shop. If you are commissioning a design for your own collar and would prefer that I did not, you MUST disclose your request before work begins and we will discuss terms. Preventing use of any work I have completed may require additional costs.

Payment for custom work is half the estimated cost up front as a deposit up front before work begins. The remainder/final value (minus deposit) is due upon completion before the item is shipped.

For custom designs, you will be sent an image of both the sketch and the completed digital image stages for approval. Major changes must be made at sketch stage. Only color/small detail changes may be made at the digital stage. Once a design is approved at the final digital image stage, there is no going back. No changes will be allowed once the item is embroidered and payment will be expected.

Collars/leashes can be made as small as 1/2" or as wide as 2" (not all colors of nylon are available in all sizes). The embroidery on a collar a half an inch wide will not be as detailed as it might be on an item 2" wide.

If you have any questions at all, please feel free to ask me! The very worst I can do is say no.