Megan Novak on Feb 23, 2015
the invitations were very cute, but extremely disappointed in the color. the listing showed a blush pink, but I received a pale salmon color- not the color of the listing. she was great to work with but just wish the color was correct!
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All notecards, invitations, announcements and greeting cards available for personalization. Artwork can be selected on archival matte paper or canvas (price differences apply) in various sizes. Message me to set up a custom listing in the size or quantities you'd like prior purchasing.
Please contact me with any questions. You can also reach me at carrie [!at] steinbeckdesign.com if you prefer using traditional email rather than Etsy conversations.
Accepted payment methods
- Accepts Etsy gift cards
Please, contact me if you need a rush order. I will let you know about exact times available and shipping cost for the rush delivery.
Refunds and Exchanges
Orders cancelled prior to proofs being received by customer, are available for a full refund. However, orders cancelled after proofs have been sent to customer are available for refund, except for $20 fee for the proof work provided.
To ensure your satisfaction, please carefully review your proof before approving it. After approvals, customers are responsible for reprinting costs due to errors. However if there is a mistake found after printing, please contact me as I will try to help in a efficient way for a solution.
If there are any other issues, please contact me for a resolution.
Additional policies and FAQs
SteinbeckDesign will be closed one day each weekend and major national holidays.
Color and basic layout updates are covered as a part of the base cost of the invitations or design. However, any extensive changes (i.e. font changes, overall design change, graphic changes, etc) or multiple proof updates for preference changes are subject to additional charges starting at $10 and up.
It is important to always review your proof(s) very carefully. Once a proof has been approved for printing, SteinbeckDesign is not responsible for reprinting due to mistakes or omissions.