StellarSunshineHoops

Handcrafted custom made hoops

New Paltz, New York · 4959 Sales

StellarSunshineHoops

Handcrafted custom made hoops

New Paltz, New York 4959 Sales On Etsy since 2010

5 out of 5 stars
(1390)

Shop owner

Casey

Contact

Announcement   ✮✮✮In celebration of my upcoming nuptials, I am having a sale! Use the coupon code WEDDEDBLISS15 to get 15% OFF your order!✮✮✮

✮✮✮I'm currently shipping out hoops approximately *7 business days* after order.✮✮✮ There is a RUSH upgrade available, which ensures your custom hoop will ship out the NEXT business day. US orders of collapsible and mini hoops will take just 2-3 business days to arrive once shipped. Noncollapsible style hoops take longer to ship. All hoops will be made collapsible unless otherwise specified.

Announcement

Last updated on Apr 26, 2017

✮✮✮In celebration of my upcoming nuptials, I am having a sale! Use the coupon code WEDDEDBLISS15 to get 15% OFF your order!✮✮✮

✮✮✮I'm currently shipping out hoops approximately *7 business days* after order.✮✮✮ There is a RUSH upgrade available, which ensures your custom hoop will ship out the NEXT business day. US orders of collapsible and mini hoops will take just 2-3 business days to arrive once shipped. Noncollapsible style hoops take longer to ship. All hoops will be made collapsible unless otherwise specified.

Casey

Contact shop owner

Casey

View all 107 items

Reviews

Average item review
5 out of 5 stars
(1390)
pathavash03

pathavash03 on May 3, 2017

5 out of 5 stars

Love the colors and it's well made! I had an issue with the time it took to get here but that was my fault....I didn't read the note on delivery times. Received it as time was stated! Thanks Casey!

leskooy

leskooy on Apr 25, 2017

5 out of 5 stars

My hoop is great! The colors are perfect and it is well wrapped. I'm new to hooping and would love my hoop to be a little heavier but perhaps I'll have to get another! My only issue has to do with the packing material it shipped in. It's a green, plastic bubble wrap. It doesn't tear which means you have to cut it off. I didn't damage the hoop, but it made me a little nervous that I was going to cut into the grip tape. Alas, the bubble wrap leaves little shreds stuck to the grip tape so my hooping right now leaves little green plastic bits on my floor. I imagine they'll all fall off soon! All in all, I love that I had the option of designing my own hoop and recommend trying it!

View all 1390 reviews

Shop policies

Last updated on December 18, 2016
Hi! Thank you for checking out my shop. I am truly honored to help you along your hoop journey. Hooping has had a positive permanent impact on my life, and I consider it a privilege to have the opportunity to make hoops for so many wonderful people. I always put 100% effort into every hoop I create.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Payments can be made via direct checkout and paypal. Etsy does not share your payment information with my shop, just your shipping address.

There is a 24 hour cancellation window. Cancellations will not be issued once construction has begun on your custom created hoop.
Shipping
My current processing time is approximately *7 business days* from order. Ship dates on orders are estimated, and depend on factors such as order queue and holidays. I ship via the USPS priority mail system. Collapsible hoops and mini hoops typically arrive anywhere in the continental US in 2-3 business days once shipped. Standard (non collapsible) hoops can take longer to be delivered due to their increased size. I ship from NY, so the further you are from NY, the longer shipping will take. Processing can take longer if all information is not received at time of order. You can expect delivery 14-21 days after your order is placed.

If you need your hoop ahead of schedule, you will have to upgrade to the expedited shipping option. For a $15 fee, your hoop will jump the line and be custom created and shipped out next business day

Once your hoop has shipped, I will send you an e-mail notification with the tracking info. Please note that the tracking info may not always updates frequently, however it will always be updated when your hoop has been delivered.

INTERNATIONAL CUSTOMERS: All eligible hoops must be made collapsible for shipping purposes. USPS does not provide "Scheduled Delivery By" dates for orders shipped outside the US, but typically take 6-14 business days to arrive once shipped. International Customers are responsible for all additional fees (Customs, Duty, VAT, etc.) I cannot mark "gift" on international Customs forms, or falsify the value, to help you avoid higher fees, as doing so constitutes mail fraud. If you do not pick up your hoop from your post office, it will be issued "return to sender" and you must cover the cost to reship.

Some post offices require hoops to be picked up at the local post office, rather than delivered to your door. This happens frequently with international orders. Your local USPS should notify you that your package is awaiting pick up. If the item is not picked up within 2-3 weeks, it will be issued return to sender, and you must pay for a second shipping. I cannot issue refunds due to an error on customers end.

Local customers: There is a coupon code available that will void shipping charges. After your hoop is complete, we will arrange a local pick up. If you are utilizing the local pick up option, please note that meetings for pickups are contingent on a time/day that is convenient for BOTH parties. Location of pickup is 100% at my discretion and always in a public place.
Refunds and Exchanges
Due to the custom nature of these items, I am not able to issue refunds due to user error. It is up to the customer to be sure they have selected the correct size/material. I have provided detailed descriptions of tubing and welcome inquires about sizes before the order is placed.

Hoops are shipped securely in biodegradable bubble wrap and packing tape. If there is a rare instance of damage during shipment, take photographs immediately while your hoop is still in it's original packaging and message them to me. I will submit a claim to USPS and be able to create a new custom hoop for you. This is not possible without photographic evidence.
Additional policies and FAQs
You will receive a coupon code for 10% off when you place your order. This can be used on all future orders! Wholesale discounts available for orders of 4 or more hoops. Please also note that I work exclusively with PE (polyethylene tubing), which I stock in the three most common "sizes":
3/4" 160psi: Heaviest, about 1.5lbs depending on tape and diameter.
3/4" 100psi: Midweight, about 1lb depending on tape and diameter
1/2" 125psi: Lightweight & thinnest. Around 9oz, depending on tape and diameter. Thickness equal to 3/4" hdpe and 3/4" polypro, due to the natural of the way the manufacturers measure tubing widths.