StephologyShop

( ̄▽ ̄)ノ

Vancouver, Canada On Etsy since 2016

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

StephologyShop

( ̄▽ ̄)ノ

Vancouver, Canada | 4,175 Sales

Announcement    ★ Orders are shipped out ONCE a week ★ INTERNATIONAL ORDERS: Expect longer delays due to COVID-19, thank you for your patience!

I cannot ship to certain countries due to delivery suspensions. Please refer to https://www.canadapost.ca/cpc/en/our-company/news-and-media/service-alerts.page for a list of countries affected

━━━━━━☆★☆━━━━━━
(☞゚ヮ゚)☞ Welcome to my shop! Everything here is drawn by me, if you have any questions, please don't hesitate to ask. Thank you for visiting!

Announcement

Last updated on Jan 14, 2021

★ Orders are shipped out ONCE a week ★ INTERNATIONAL ORDERS: Expect longer delays due to COVID-19, thank you for your patience!

I cannot ship to certain countries due to delivery suspensions. Please refer to https://www.canadapost.ca/cpc/en/our-company/news-and-media/service-alerts.page for a list of countries affected

━━━━━━☆★☆━━━━━━
(☞゚ヮ゚)☞ Welcome to my shop! Everything here is drawn by me, if you have any questions, please don't hesitate to ask. Thank you for visiting!

Items

 

All Items

Pokemon Lanyard

$10.50

S T E P H

Contact shop owner

S T E P H

Reviews

Average item review
5 out of 5 stars
(869)
See reviews that mention:
quality 143 shipping 112 customer service 28

About StephologyShop

Sales 4,175
On Etsy since 2016

I like drawing, and I like making things!

Shop members

  • S T E P H

    Owner, Cookie Eater

Shop policies

More information

Last updated on Nov 30, 2020
Frequently asked questions
I haven't received my order!

Don't worry, your package will arrive! Shipments may be delayed due to customs inspections or national holidays. International shipments (including U.S.) can take anywhere between 3-6 weeks.

For peace of mind, if you live outside the U.S. and Canada and are interested in tracking, message me for a quote :)

I put down the wrong address!

Sorry I am not responsible for incorrect addresses. Please contact a post office near the address you provided, they may hold lost packages.

Your postal service may attempt to return the item back to me.

If the package is returned to me because of an incorrect address provided, I will refund the cost of the item, but not shipping. (note: It may take up to a few months for the package to return to me.)

If the package is lost due to an incorrect address provided, no refund will be made.

When do you ship?

**DUE TO COVID, I ship 1 day a week, Thursdays or Fridays. International orders (especially to Europe and Australia) have significant delays due to the virus**

Do you offer tracked shipping?

I do! All US, UK, and AUSTRALIAN orders INCLUDE tracking (EXCEPT stickers + postcards)

All Canadian orders INCLUDE tracking (EXCEPT stickers, postcards and 9x12 inch posters. You have an option to upgrade to tracking)

If you're ordering from outside the U.S., please message me for a quote :)

I got an e-mail notifying my order shipped, but my tracking shows no movement

If you receive an Etsy e-mail saying your order shipped, it's because I've physically deposited it in the mailbox. BUT Canada Post will not necessarily scan the item that day.

Sometimes international (and even national) orders can sit in their warehouse for days before it is scanned and forwarded to its final destination.

Please be patient if you don't see any tracking movement immediately, the postal service is likely sifting through a mountain of parcels to ship off :)

I marked my item as a gift, does that mean I (or the person receiving the gift) won't need to pay customs fees?

If you mark an order as a gift it means no receipt is added to your order. HOWEVER, I'm required to declare the order amount to countries outside of U.S. and Canada. Marking as a gift does not mean I supply gift wrapping, nor that I can mark an item as a gift for customs purposes.

MY POSTERS ARRIVED DAMAGED >:(

Please message me if your posters were damaged during transit!!

My order was sent back to you

If your order was undeliverable due to an incorrect address, please see my answer above on wrong addresses.

If your order was undeliverable and held at a pick-up point, but wasn't claimed and then sent back to me, I can resend your order but you would need to cover shipping costs.

If I never receive the return, it is likely lost on the return back and I cannot offer a refund. It is the customer's responsibility to claim their packages in a timely manner.

How does international shipping work?

I'm based in Canada, and I ship through a 3rd party company called Chit Chats. To provide lower postage costs, Chit Chats expedites all international orders directly to the U.S., which then gets redirected to the destination country. Once the shipment reaches the final destination, it is handed over to the country's local carrier who handles the final delivery.