StephologyShop

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Vancouver, Canada
| 8,648 Sales | 5 out of 5 stars 5 out of 5 stars

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Announcement    💖 WE'RE MOVING!: https://stephology.bigcartel.com
New merchandise available there!
★ Orders are shipped ONCE a week to minimize COVID exposure. INTERNATIONAL ORDERS: Expect delays due to pandemic, thank you for your patience! ★
━━━━━━☆★☆━━━━━━
(☞゚ヮ゚)☞ Welcome to my shop! Everything here is drawn by me, if you have any questions, please don't hesitate to ask. Thank you for visiting!

Announcement

Last updated on Dec 25, 2021

💖 WE'RE MOVING!: https://stephology.bigcartel.com
New merchandise available there!
★ Orders are shipped ONCE a week to minimize COVID exposure. INTERNATIONAL ORDERS: Expect delays due to pandemic, thank you for your patience! ★
━━━━━━☆★☆━━━━━━
(☞゚ヮ゚)☞ Welcome to my shop! Everything here is drawn by me, if you have any questions, please don't hesitate to ask. Thank you for visiting!

Items

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All Items

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S T E P H

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S T E P H

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5 out of 5 stars
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About StephologyShop

Sales 8,648
On Etsy since 2016

I like drawing, and I like making things!

Shop members

  • S T E P H

    Owner, Cookie Eater

Production partners

  • Clubcard

    Vancouver, BC

    Local print shop where I print my designs from

  • Stickermule

    United States

    Print shop where I print my sticker and keychain designs from

Shop policies

More information

Last updated on May 19, 2022
Frequently asked questions
I haven't received my order!

Don't worry, your package will arrive! Shipments may be delayed due to customs inspections or national holidays. International shipments (including U.S.) can take anywhere between 3-6 weeks.

For peace of mind, if you live outside the U.S. and Canada and are interested in tracking, message me for a quote :)

I put down the wrong address!

Sorry, I am not responsible for incorrect addresses. Please contact a post office near the address you provided, they may hold lost packages.

Your postal service may attempt to return the item back to me.

I am charged $5 per return for customs/duty. If the package is returned to me because of an incorrect address provided, I will refund the cost of the item, but not shipping. The $5 will also be deducted from the return amount (NOTE: It may take up to a few months for the package to return to me.)

If the package is lost due to an incorrect address provided, no refund will be made.

I CAN ONLY REFUND ORDERS WITHIN 180 DAYS OF PURCHASE

When do you ship?

I currently ship 1 day a week to limit the exposure to covid. International orders have significant delays due to the virus.

Do you offer tracked shipping?

Yes! All US, UK, and AUSTRALIAN and *most* INTERNATIONAL orders INCLUDE tracking (EXCEPT stickers + postcards)

All Canadian orders for 11x17 and 12x18 inch posters INCLUDE tracking (NO tracking for all other items. You have an option to upgrade to tracking)

If you're looking for express shipping, please message me for a quote :)

I got an e-mail notifying my order shipped, but my tracking shows no movement

If you receive an Etsy e-mail saying your order shipped, it's because I've physically deposited it into the mailbox. BUT shipping companies will not necessarily scan the item immediately.

Sometimes orders can sit in the warehouse for a while before it is scanned and forwarded to its final destination.

Please be patient if you don't see any tracking movement immediately.

I marked my item as a gift, does that mean I (or the person receiving the gift) won't need to pay customs fees?

If you mark an order as a gift, it means NO RECEIPT is added to your order. HOWEVER, I'm required to declare the order amount to countries outside of U.S. and Canada. Marking as a gift does not mean I supply gift wrapping, NOR that I can mark an item as a gift for customs purposes.

MY POSTERS ARRIVED DAMAGED >:(

Please message me if your posters were damaged during transit!!

My order was sent back to you

If your order was undeliverable due to an incorrect address, please see my answer above on incorrect addresses.

If your order was held at a pick-up point, but wasn't claimed and then sent back to me, I can resend your order but you would need to cover shipping costs.

If your order was undeliverable/rejected and sent back to me, I can offer a refund, but I am charged $5 per return for customs/duty. I will refund the cost of the item, but not shipping. The $5 will also be deducted from the return amount

If I never receive the return, it is likely lost on the return back and I cannot offer a refund. It is the customer's responsibility to claim their packages in a timely manner.

I CAN ONLY REFUND ORDERS WITHIN 180 DAYS OF PURCHASE

How does international shipping work?

I'm based in Canada, and I ship through a 3rd party company called Chit Chats. To provide lower postage costs, Chit Chats expedites all international orders directly to the U.S., which then gets redirected to the destination country. Once the shipment reaches the final destination, it is handed over to the country's local carrier who handles the final delivery.