Stilltreejewellery

Unique Feather Jewelry with Modern Design

Amsterdam, The Netherlands | 2037 Sales

Stilltreejewellery

Unique Feather Jewelry with Modern Design

Amsterdam, The Netherlands 2037 Sales On Etsy since 2009

5 out of 5 stars
(610)

Shop owner

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Stilltreejewellery is taking a short break

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Note from shop owner Hi! We are currently taking a short break from production, but please drop us a message if you're interested in making orders once we're back up and running. Thanks!

Note from shop owner

Last updated on Dec 6, 2018

Hi! We are currently taking a short break from production, but please drop us a message if you're interested in making orders once we're back up and running. Thanks!

Sal

Contact shop owner

Sal

Reviews

Average item review
5 out of 5 stars
(610)
See reviews that mention:
quality 46 shipping 81 customer service 59
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Shop policies

Last updated on October 1, 2013
Hello, and welcome to Still Tree! We are a small British business currently based in the Netherlands, selling unique handmade jewellery and accessories, using natural materials to create products with a quirky edge and clean design. We source all of our materials from reputable suppliers and keep things as eco-friendly as possible.

International shoppers - don't worry, shipping's fast, cheap and reliable :)

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
We will offer a replacement of goods or full refund (at the buyer's discretion) if they are deemed faulty. Please contact us within 7 days of receiving your item if there is a problem and we'll do our very best to rectify the situation.

We will exchange Ready to Ship items for store credit or alternative designs within 7 days of the receipt of the item. We cannot accept returns for Made to Order pieces or custom designs unless they are deemed as faulty.
Payment
We accept payment through Paypal or bank transfer and expect all payments to be made within 2 working days of purchase.
Shipping
Currently we are based in Amsterdam, Netherlands, and ship worldwide. We use a standard postage rate for all jewellery items, although insurance and tracking can be added by request. Please note, if insured shipping is not requested upon purchase, we can not take responsibility for items lost by the postal service.

We endeavour to dispatch all of our items within 48 hours, although it can take up to 3-5 business days. Please contact us if you would like definitive production and shipping times, or require a rush order.

Items are shipped with Post NL Priority Air Mail, which although is reliable, does NOT offer a tracking service. If you would like your item to be sent with tracked mail, please get in touch so that this upgrade can be purchased. Average estimated shipping times are 2-5 business days within Europe, 3-10 business days to Canada and USA and 4-12 business days to Australia and New Zealand.

Although we would expect items to arrive within the estimated times, please allow up to 30 business days, as occasionally items can be flagged for additional security checks on international postage, which is unlikely, but unavoidable.
Additional policies and FAQs
Please contact us directly for information on wholesale and custom orders.