I hope that you will be satisfied with your purchase. However, if you are not, I will be happy to refund, exchange, or replace the item. Item should be in new condition for returns. Please don't hesitate to contact me if there is a problem with your order! Thank you.

I accept visa/mastercard/discover, etc. as well as Etsy gift cards. Sorry no paypal at this time.

Payment due at time of purchase. Item will not ship until payment is received. Thanks!

Items are shipped via USPS First Class Parcel Mail with tracking number (in United States). This usually takes approximately 3-4 days once shipped (in the US). Already made items will be shipped within 1-2 business days. Please allow extra time for "Made to order" items. I will happily ship to outside the United States, however shipping time will be longer.

Discount on shipping if purchasing multiple items - simply add the "with another item" shipping costs together to calculate shipping.

Can ship priority mail or rush for additional cost. If this is the case, please contact me as soon as possible and we can work something out.

Please note, I live in a home with a cat. I take every precaution to keep the cat out of the knitting (and like the very strange cat he is, he's not interested in my yarn at all), and keep cat hair out of the products, but if you have a very severe cat allergy, please be aware that it was made in an environment with cats, and these products may not be for you - sorry!