StirredStrung's Shop Policies
Welcome to my Etsy Shop! Please read my store policies below and if you have any questions, please contact me.
I am available to answer conversations, so if you have any questions, please feel free to ask.
If you want bead tips, tutorials and ideas, please feel free to browse my bead blog.
I accept PayPal and Etsy's Direct checkout. When paying with Paypal, you do not need a Paypal account.
Payment must be received before your purchase is mailed.
I ship Monday-Friday. Most orders are shipped USPS first class mail, as it is more economical for items that you'll find available in my shop. If you need faster shipping, please feel free to contact me before ordering so that we can make arrangements to change the shipping option.
Larger items, fragile items or other specific items, will be shipped via Fedex/UPS. Tracking numbers will be sent.
For international shipments, please contact me for shipping options, which can be added to an item upon request. Customs will be the responsibility of the customer, not the seller.
If the package is not received and marked as un-delivered by the shipper, I will replace the order with a similarly priced item or a full refund. But, if the package is marked delivered by USPS or Fedex, the shipper will need to be contacted to locate any missing packages.
Refunds and Exchanges
Customer satisfaction is guaranteed! If you do not love your item(s), please contact me within 7 days of receiving the item(s) and I will refund your cost, once the item(s) have been returned to me in the original condition.
I do not refund shipping costs, and it is the customer's responsible for return shipping costs. I will refund the cost of the item(s) in full upon receipt of the return.
Exchanges are accepted. In cases of exchanges, I be more than happy to ensure the exchange for an equally priced item.
If you have any questions whatsoever please feel free to send me a note at any time. I want you to be satisfied!
Additional Policies and FAQs
I am open to customer orders and inquires. All you have to do is ask, describe what you're looking for, and I'll do my best to meet and exceed all expectations.
Please keep in mind that monitors vary, and although I try to capture the colors accurately, some items may look different different.
The number of pieces in the photo may not be the same quantity as the listing. The count in the description is the quantity that you will receive.
Last Updated September 22, 2015