Stitch Bead Clay Designs and Crafts
StitchBeadClayDesign's Shop Policies
Welcome to Stitch Bead Clay Designs & Crafts. an Etsy shop dedicated to the creation of beautiful and colorful jewelry, stitch markers, accessories and more using different craft mediums.
Payment is accepted through PayPal. You do not need a PayPal Account to pay for your items through PayPal.
If an item is not paid for within three (3) business days the transaction will be cancelled and the listing will be put up for sale again.
If you run into any issues throughout the transaction process, please do not hesitate to contact me, I will do my best to help or accommodate your needs.
Please allow 2-3 business days (although most orders will ship sooner) for me to process and ship an order. Custom orders will require 1-2 weeks for the creation of the item. All orders will be shipped through the USPS First class mail.
Shipping fee includes cost to process and mail order including packaging and delivery conformation service.
Generally, First Class domestic arrives in 3-5 business days but items are not guaranteed to arrive in that time frame.
International orders will be sent via First Class mail. Customs fees will be the responsibility of the buyer. The actual value of the order will be used on the customs form.
Refunds and Exchanges
Items are eligible for a full refund within 5 business days of delivery date if the buyer is unsatisfied or if pieces are damaged during shipping. Please contact me as soon as possible if you are unsatisfied in any way and I will do what I can to resolve the problem.
Additional Policies and FAQs
Custom orders are always welcome. Please contact me to inquire about options of products you like but wish to purchase a different color. I cannot guarantee every color, but I will see what I can do. There is no extra charge for custom orders but an extra 1-2 weeks will be needed to create the items before shipping.
Last Updated April 8, 2012