StitchElfStore

FIND US ON THE WEB @ www.StitchElf.com

3,997 Sales | 5 out of 5 stars

StitchElfStore is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

StitchElfStore is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on October 25, 2019

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Returns will not be accepted on any embroidered or personalized items unless shop has made an obvious error in the processing of your order.
Non-embroidered items are returnable under certain conditions.
-Item must be returned in original condition.
-Return shipping will be paid by buyer.
-All returned items are subject to a 18% restocking fee at shops discretion.
Thanks so much for your understanding:)
Shipping
All items are usually sent via USPS First Class, Parcel Select Mail or Priority Mail -depending on the weight. While most items will be mailed Parcel Select, I will automatically upgrade to Priority if weight/cost allows. It normally takes about 5 business days within the continental USA to reach it's destination. All packages may be tracked. It may take a little longer to reach the west coast. I am usually fascinated at the timeliness of the US Mail.

INTERNATIONAL CUSTOMERS PLEASE NOTE: You will receive a shipping notification as soon as we ship. Your order can be tracked as long as it is on US soil. The US Postal Service does not track packages however, once they leave the United States.

Thanks!