Amrita Pederson on Aug 9, 2016
nrohlfer on May 6, 2016
Easy to work with. Changed it several times to get exactly what I was looking for. The tiles are smaller than they look in the pictures so make sure to read the measurements given. Overall so impressed.
Kathleen Farrell on Mar 30, 2016
I like the designs on the letter blocks. It looks great in my son's room. Yes. It shipped on time.
Little Mountain Wood's Story
Little Mountain Wood was created by Kim out of her desire to design something custom and unique for babies using locally sourced sustainable materials from right here in Alaska! Little Mountain Wood was born!
Kim deeply enjoys working with natural and salvaged materials. As a custom studio artist with a skilled eye for color and pattern combination and design she is able to work one-on-one with her customers to create beautiful one-of-a-kind custom name signs.
It gives Kim satisfaction knowing that the high quality products she offers contain sustainable and eco-friendly materials, and bring beauty into the home, so that the customers who buy her products will feel good about giving them to their friends, themselves, or their precious little ones. Kim knows that since she wants only the highest quality handmade items for her baby or herself, that there are others out there who also want the same thing. This is what inspires her every day!
Owner, Maker, Designer, Curator
Kim is the visionary, owner, and maker of the company, run from her home in Anchorage, Alaska. As a mom to 2 lively little boys, (and a girl on the way), she operates her business in the midst of family life and strives to live for the moment.
The shop is owned and operated by me in my little mountain studio in snowy Alaska! :)
Accepted payment methods
- Accepts Etsy gift cards
- Other Method
I accept credit cards and PayPal via direct checkout.
All of my items are shipped via United States Postal Service (USPS).
-I ship First Class Mail up to 16 ounces.
-Items heavier than 16 oz. will be shipped Priority Mail (Usually Flat Rate).
If you would like to upgrade to Express Mail for a fast, insured (up to $100), and a money-back GUARANTEED overnight delivery time, just let me know by leaving me a convo (BEFORE CHECK OUT), and I will be happy to let you know the additional cost and add the upgrade for you!
WHEN ARE ITEMS SHIPPED:
Please check at the bottom of each individual listing for specific ship dates.
Most items in my shop will ship within 5-7 business days from the date of purchase.
On special custom orders, items will be shipped according to our agreed-upon frame in your custom listing.
All items are shipped from Anchorage, Alaska. Items will USUALLY arrive within 1 week (in U.S.), or 2-3 weeks (International) from the date they are shipped. USPS, however DOES NOT GUARANTEE this shipping time, but rather uses it as an estimate. Your order MAY still take 3 weeks to arrive. (So far I have had no problems with items taking over a week (In U.S.)) If you do not receive you items within 21 days after it is shipped, please contact me and I will do my best to help resolve the issue with USPS.
***Please understand that I have no control over your item once it is shipped. USPS First Class and Priority Mail shipping times (3-5 business days from Alaska) are NOT guaranteed by the Postal Service! If you would like a MONEY-BACK GUARANTEE that your item will arrive by a certain date, USPS Express Mail will do that for you. Please convo me before check out if you would like to upgrade to Express mail and I will be happy to do so for you.
Items will be shipped to the address provided to me through Etsy when you check out. Please make sure your address is updated and correct! If you would like your items shipped to a different address please just let me know in a convo or in the "note to seller" box upon checkout and I will be happy to do that.
See "Additional Information" below.
YES! I ship internationally! Please note that all customs, fees, and duties are the responsibility of the buyer and may be due upon arrival to your country. Please allow 2-3 weeks for items to arrive once they are shipped as they may have to go through customs when entering your country. If you have not received your item after 3 weeks, please contact me an I will do my best to remediate the issue.
Refunds and Exchanges
It is important to me that you are completely satisfied with your purchase! If for any reason you are not, you may return the unused item(s) within 7 days of delivery for a full refund or exchange.
RETURN SHIPPING COSTS:
Customers are responsible for all shipping and handling costs when returning an item for a refund or exchange.
RETURN ITEM CONDITION:
All returned items must be in original, unused condition. If item has been used, a refund cannot be issued.
Additional policies and FAQs
My favorite thing about owning a small business is that I get to work with individual customers to create that perfect item, just for them. This is something that no big-box retail store can offer, which is why I am so proud to provide this service!
Thank you for understanding that custom orders, by nature, require additional time, expenses, and labor, and that this is the reason for their higher cost.
If you would like the item to be shipped as a gift, please let me know at checkout and I will wrap it up beautifully and write a little card on it. Let me know who the gift is for and what you would like me to say in the card. (ie: To: Sally, From: Dave, Happy Birthday! I love you!) :) Also, if the gift needs to be shipped to a different address, please give that to me at check out as well.
Thank you for reading through my shop policies! Please don't be afraid to contact me if you have any other questions.