Stitched4Ewe's Shop Announcement

****I just surpassed 7000 Etsy sales! What an amazing feeling!!! To say thank-you, I'd like to offer a coupon code for free shipping off of any order totaling $20 or more. Just enter the code 7000WOW at check-out. (Entering the code is the customer's responsibility and I cannot issue a refund if you forget. Thanks for understanding!)****

Welcome to Stitched4Ewe! My current turnaround time is 1-3 business days for ready to ship items, and 5-7 business days for made to order items. I am in the process of switching my entire shop over to being Ready to Ship! :)

**Some of my items are Ready to Ship, if this is the case, the title will indicate that. Otherwise, turnaround is usually 5-7 business days plus shipping. Failure by the customer to read titles and item descriptions to determine when an item will ship is not my fault and will not be considered a reason to issue a refund/ cancel an order. I'm very sorry but this wastes a lot of time I could otherwise spend working on orders and also creates inventory issues until the cancellation clears (it takes several days for Etsy to finalize a cancellation). Thanks for understanding!!!

***By placing an order with S4E (or any Etsy shop!), you are agreeing to all shop policies.***

Once your items are created, your order will be carefully packaged and sent via USPS First Class, which takes 2-5 days for addresses in the continental US (longer during peak mailing season). Delivery confirmation is included in all orders; this allows both of us to track your order from the time I ship it to the time it reaches you. You will receive an email when your order ships. Please note that I cannot control the USPS, so if you absolutely need your order by a certain date I ALWAYS recommend an upgrade to Priority Shipping!

***PLEASE use Etsy's Convo feature to contact me with any questions. This is an Etsy rule created to protect both buyers and sellers. It also makes it easier for me to answer questions if everything is in one place! I have all Etsy convos sent directly to my phone so you will almost always get an answer the same day! I CANNOT answer emails regarding Etsy orders.

If your order appears to have been damaged during shipping, please remember I cannot control the USPS. However, I am happy to either send a replacement or issue a refund IF you to send documentation of the damage via photo(s). You MUST contact me within 48 hours of the delivery date/ time provided by the USPS in order to make a claim for replacement or refund.

For any domestic order that appears to be lost, please allow at least two weeks (3-4 during peak holiday season) from the date of shipment to be sure it is not going to show up. After that, if we cannot get satisfaction from the USPS, we will work together to decide on a fair solution. If the tracking information indicates that your order has been delivered, there will be NO replacements or refunds based upon a claim of a lost package.

I take a lot of pride in what I do and strive for customer satisfaction! Please remember you are purchasing a handmade item and thus, there will be slight varying from one item to another- this is what makes handmade items unique!

If for any reason you just aren't happy with what you ordered- color seems different in person, you ordered the wrong size, etc.- You MUST contact me within 48 hours of receiving your order and send it back in the same brand new, unworn condition. Once it is received, I am happy to refund your purchase price. Shipping charges will not be refunded and custom items may not be returned under any circumstances. Thanks for understanding!

This shop accepts Etsy Gift Cards.