Stitched4Ewe's Shop Announcement

Celebrate the holiday season with Stitched4Ewe!!!
From Black Friday through Cyber Monday, choose from the following coupon codes-
HOLIDAY15 for 15% any size order
HOLIDAY20 for 20% off any order over $50
HOLIDAY25 for 25% any order over $100
I will be maintaining my normal turnaround times throughout the holiday season- 1-3 business days for Ready to Ship items and 5-7 for Made to Order items. These are MY turnaround times, shipping times are up to the postal service and I cannot predict or guarantee them.
(Entering coupon codes is the customer's responsibility. I cannot issue refunds or cancel orders if you forget. Coupons will automatically expire at midnight on Cyber Monday. I'm sorry, but I cannot allow coupon codes on custom orders.)

Welcome to Stitched4Ewe! My current turnaround time is 1-3 business days for ready to ship items, and 5-7 business days for made to order items. I am in the process of switching my entire shop over to being Ready to Ship! :)

**Some of my items are Ready to Ship, if this is the case, the title will indicate that. Otherwise, turnaround is usually 5-7 business days plus shipping. Failure by the customer to read titles and item descriptions to determine when an item will ship is not my fault and will not be considered a reason to issue a refund/ cancel an order. I'm very sorry but this wastes a lot of time I could otherwise spend working on orders and also creates inventory issues until the cancellation clears (it takes several days for Etsy to finalize a cancellation). Thanks for understanding!!!

***By placing an order with S4E (or any Etsy shop!), you are agreeing to all shop policies.***

Once your items are created, your order will be carefully packaged and sent via USPS First Class, which takes 2-5 days for addresses in the continental US (longer during peak mailing season). Delivery confirmation is included in all orders; this allows both of us to track your order from the time I ship it to the time it reaches you. You will receive an email when your order ships. Please note that I cannot control the USPS, so if you absolutely need your order by a certain date I ALWAYS recommend an upgrade to Priority Shipping!

***PLEASE use Etsy's Convo feature to contact me with any questions. This is an Etsy rule created to protect both buyers and sellers. It also makes it easier for me to answer questions if everything is in one place! I have all Etsy convos sent directly to my phone so you will almost always get an answer the same day! I CANNOT answer emails regarding Etsy orders.

If your order appears to have been damaged during shipping, please remember I cannot control the USPS. However, I am happy to either send a replacement or issue a refund IF you to send documentation of the damage via photo(s). You MUST contact me within 48 hours of the delivery date/ time provided by the USPS in order to make a claim for replacement or refund.

For any domestic order that appears to be lost, please allow at least two weeks (3-4 during peak holiday season) from the date of shipment to be sure it is not going to show up. After that, if we cannot get satisfaction from the USPS, we will work together to decide on a fair solution. If the tracking information indicates that your order has been delivered, there will be NO replacements or refunds based upon a claim of a lost package.

I take a lot of pride in what I do and strive for customer satisfaction! Please remember you are purchasing a handmade item and thus, there will be slight varying from one item to another- this is what makes handmade items unique!

If for any reason you just aren't happy with what you ordered- color seems different in person, you ordered the wrong size, etc.- You MUST contact me within 48 hours of receiving your order and send it back in the same brand new, unworn condition. Once it is received, I am happy to refund your purchase price. Shipping charges will not be refunded and custom items may not be returned under any circumstances. Thanks for understanding!

This shop accepts Etsy Gift Cards.