Julie Hughes on Jan 30, 2017
Exactly as described; it arrived safe and sound (well packaged).
Julie Hughes on Jan 30, 2017
Exactly as described; it arrived safe and sound.
annanomaly on Jan 8, 2017
This shop was wonderful in every way. Very quick shipping 3 days from order to arrival at my home) and my purchased item was more beautiful than it looked on the site. I was so happy I have ordered another.
StoneHouse Artifacts offering Heirloom Treasures from India
Hello and Welcome to StoneHouse Artifacts. We specialize in Antiques from India. We are enriched by old objects, things finely made that travel through time and carry stories of the past. Our collection of antiques is full of sturdy, substantial, authentic pieces that have been carefully made, patched, burnished and handed down through generations. If this is what you love, please visit our online shop again and perchance should you find yourself in the Pacific NW, feel welcome to stop in and share a cup of chai with us and see what we have brought back from places far away.
We welcome you to visit our Home Tour here: https://www.collectivitea.com/2016/06/home-tour-lydia-kurt-pacific-northwest/
Lydia and Kurt Scherer
Two travelers who love to scout for wonderful antiques and collectibles.
- Accepts Etsy gift cards
Returns & exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
Frequently asked questions
For Fedex Shipments - You will a receive confirmation shipping and a tracking number via email. Signatures will be required on receiving all packages. FedEx will notify you of the scheduled delivery time. In case of damage, save packing, take photos to document, and notify us immediately.
For Large Shipments - The freight company will call to set up an appointment before an attempt to deliver. All deliveries are curbside, a ‘lift gate’ truck is provided on very heavy items. The customer is responsible for bringing your purchase from curbside into your home. If the crating/packing appears to be damaged, the driver must notified of that and if at all possible unpack and inspect the item for damage
before the driver leaves.
Further Shipping Policies - Please Read
Smaller items sent by USPS are insured. If damage is noted please save all material and take pictures for your claim. Damage claims are the responsibility of the buyer. Claims may be filed with USPS 3-14 days after receipt of your item.
You will a receive confirmation shipping and a tracking number via email. Signatures will be required on receiving all packages. FedEx will notify you of the scheduled time. If you need to schedule a delivery for Saturday or after 6 pm go to www.fedex.com/us/delivery and create a log-in to customize your delivery time. On delivery inspect and note any damage, open if necessary and show the driver. As always take photos and notify us to begin the claim process.
We do not accept returns of antique or vintage items.
All sales are final unless previously discussed in writing.
Notification of Return must be within five days.
There is a 25% restocking fee for cancelled or returned items.
Items must be returned to us within 30 days in same condition as purchased to receive a refund.