StormyHeather's Shop Policies
Welcome to my Etsy Shop! I hope you enjoy my handmade items. :)
I'll be posting more items soon and will also doing more 'destashing'... Please check back for more patterns, supplies, fabric, and more!
Please ask me any questions at any time -- I'm convo friendly.
I accept any major credit cards through PayPal only. You may also send a money order (please ask for details). Unfortunately, I cannot except personal checks.
I ship items as soon as possible after payment -- generally within 1-2 business days. I send magazines, patterns & other printed materials via Media Mail (to save you shipping costs) & other items via First Class or Priority Mail. Items over 3 pounds will be shipped via UPS Ground. (Note: UPS doesn't ship to PO Boxes so I would need your street address for these items.) I combine shipping on multiple purchases whenever possible.
Please let me know before paying if you would prefer another shipping option.
I do my best to estimate shipping charges but if I have overestimated I will gladly issue you a prompt refund on the difference (if the difference is over a dollar or more) via PayPal.
Also, I do use clean recycled envelopes, boxes, packing peanuts, etc. for shipping when possible.
Refunds and Exchanges
If you're not happy with a purchase from my shop I will refund the purchase price (minus shipping charges) within 7 days of the purchase. After I receive the item(s) in their original condition, I will credit you by the same method as your original payment. Of course, I do want you to be happy and would want to know the reason for the return so I can correct any problems in the future.
I do my best to describe my items accurately but should any problems occur, I will work with you until we find a solution that works for both of us.
Additional Policies and FAQs
Please let me know if you have any questions and thanks again for visiting my shop! :)
Last Updated April 18, 2012