Vintage Clothing, Decor, Kitchen & Garden of All Ages..
StoryTellersVintage's Shop Policies
Welcome to Story Tellers Vintage where each item is hand-picked for it's awesome vintage appeal.
> Payment is accepted via: Credit/Debit Card, Paypal, Check or Money Order.
> All California residents will be charged 8.0% sales tax during checkout. No other states or countries apply.
> Layaway is available upon request. A deposit of 35% is required to hold all items. Just contact me for details.
Shipping costs are calculated based on your location and each items weight and size. This means you can save on combined shipping when you order two or more items. Combined shipping rates will be reflected once multiple items are added to your cart.
> All orders will be shipped within 1-3 business days, unless otherwise noted, and will be safely packaged in clean, recycled materials when available.
> Insurance is included for all US Priority mail packages and orders of $100 or greater.
> Domestic orders will be sent via USPS with delivery confirmation.
> International orders will be sent via USPS first class or priority mail as indicated and Delivery Confirmation is now included for over 25 countries, including Australia, Canada and the UK. Contact me to find out if your country is included. International customers are responsible for any import taxes, duties or additional handling charges required by their own country. Customs can cause delays longer than expected delivery times.
> ALL International Customers PLEASE NOTE > Certain countries have restrictions and prohibitions on specific items that can be shipped. For orders placed when a restriction applies, the customer will be responsible for any additional fees to ship. If an item is completely prohibited, you will be issued a full refund. For questions about specific items being sent to your international location, please contact me.
Refunds and Exchanges
Vintage items have been previously used and loved and may shows signs of this.
I make every attempt to describe any and all major markings, malfunctions, etc. specific to each item, but please keep in mind, I am human :)
It's my goal to provide you with an item you'll treasure, so please contact me with any questions or concerns you might have prior to placing your order.
I take the time to provide exact measurements for each item. Please take the time to determine if the item will work for you based on it's size. For this reason:
> Refunds will only be processed if the item was grossly misrepresented, not due to improper fit.
> Exchanges and/or Store Credit are accepted for all orders
> Items must be returned in their original condition within 30 days of purchase
> The buyer will be responsible for the shipping cost to return/exchange
I do want you to be fully pleased with your order so please direct any concerns to me prior to leaving neutral or negative feedback via Etsy.
Your positive thoughts and comments are appreciated!
Additional Policies and FAQs
Interested in an item, but don't see it here? I have lots of 'hidden' treasures that haven't hit my shop pages yet, so check in with me if you're looking for something in particular.
I have a keen eye for finding treasures, so if there's something you've been looking for, just let me know. I'm always on the hunt!
Contact me any time, day or night via email at: storytellersvintage(at)gmail(dot)com
Kate - Owner & Treasure Hunter
Last Updated August 18, 2015