StorybookBakery

Storybook Bakery

Chesapeake, Virginia On Etsy since 2013

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Buyers bought gifts from this shop and gave them 5-star reviews!

StorybookBakery

Storybook Bakery

Chesapeake, Virginia | 1,611 Sales

StorybookBakery is taking a short break

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Note from shop owner Greetings! We are starting our annual vacation time a little early due to the busy holiday season. We will be closed through the entire month of January 2020. Orders already placed will be filled, but new orders cannot be placed until we reopen in February. Thank you!

~Storybook Bakery

Note from shop owner

Last updated on Dec 16, 2019

Greetings! We are starting our annual vacation time a little early due to the busy holiday season. We will be closed through the entire month of January 2020. Orders already placed will be filled, but new orders cannot be placed until we reopen in February. Thank you!

~Storybook Bakery

Storybook Bakery

Contact shop owner

Storybook Bakery

See reviews that mention:
quality 10 shipping 93 customer service 51

Updates

4 dozen of these Genie Lamp cookies going out today!
We're settling nicely into our new workspace! Lots of cookies going out today for this weekend's parties! Yum!
View all 7 updates

About StorybookBakery

Sales 1,611
On Etsy since 2013

From-scratch custom treats for every sweet tooth!

Storybook Bakery is a from-scratch, licensed, & inspected home baking business in Chesapeake, Virginia. Shortly after leaving the Navy, owner Jessica went back to college (for the second time!) to study Baking & Pastry, Business, Accounting, & Web Design, so that she could take on the task of bakery owner!

Jessica decided to work from her licensed home kitchen, in order to stay better available to her young children while her husband is active duty Navy. What started in the kitchen, has now expanded into her dining room (what is now the baking room), and the living room (which is now the office), to keep up with the fast growing business. In 2014, the business expanded even further, to add a new workroom in our converted garage!

While the main focus has been cakes, Jessica is quickly expanding into other desserts and dessert tables, putting her culinary education to good use! Since opening in 2011, Storybook Bakery has delivered hundreds of custom party & wedding cakes, cookies, and desserts to clients in the Hampton Roads area and has shipped orders all over the country. As the business continues to grow, Jessica and her husband, Erik, are making plans to bring Storybook Bakery to a local retail shop later down the road!

Thank you for reading our story and we look forward to adding many more pages to this "Storybook" Bakery!

Around the web

Shop members

  • Jessica West, Owner/Sweets Designer

    Owner, Sweets Designer

    Navy veteran, military spouse, and mother of four, Jessica is the proud owner of Storybook Bakery, in Chesapeake, Virginia. With an education in Baking & Pastry, Business, & Accounting, she is always ready for a challenge!

  • Erik West

    Master Baker

    Navy sailor, Erik, has had several years to perfect his skills in the baking room. From cookie dough to frosting, to fudge and marshmallows, there isn't a treat that Erik can't whip up. His favorite part of being a baker? Eating leftover cookies!

Shop policies

Last updated on March 11, 2018
Thank you for checking out Storybook Bakery's Etsy store. We are so excited to be able to offer our custom from-scratch treats across the country! If you are local, please message us to receive pick-up information or reduced shipping price.

Check out our Fairytale themed cookies and more on our website: https://storybookbakery.com

If you don't see what you're looking for, please contact us and see if we can bring your ideas to life--in edible form!

Don't forget to find us on Facebook!
We welcome any questions, comments, or concerns you may have.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 7 days of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
*No refunds for consumed items.*

Due to the nature of our custom made to order and perishable items, we cannot cancel orders or offer refunds after items have shipped or been picked up, unless items are returned (in full) to Storybook Bakery first. Refunds or future order discounts may be given at owner's discretion, only.

If you need to cancel or postpone your order, please let us know ASAP!
Payment
~~About Payment~~

Payment must be received before any order will begin. Unfortunately, a delay in payment will delay your order. We appreciate your prompt payment so we may begin to create your delicious treats!
Shipping
~~SHIPPING~~
(For LOCAL orders, scroll down to the LOCAL section!)

All items are made to order. WE REQUIRE ALL ORDERS TO BE PLACED AT LEAST 2 WEEKS PRIOR TO YOUR EVENT/DELIVERY/PICK-UP DATE. Please include your event date (or date which you would like to receive/pick-up items) in the notes section during checkout.

We typically ship all orders Tuesday for estimated delivery on Thursday-Friday for weekend events. However, we may ship your order on a different day. We ship via USPS Priority 2-3 Day shipping, only. While this shipping method has proven to be extremely reliable, we cannot guarantee items will arrive on USPS estimated delivery date. Bad weather, remote locations, etc. can all affect delivery times.

NOTE: Shipping dates are entirely at our discretion, depending on our weekly schedule. If we are forced to delay shipping, we may decide to ship via Express (Overnight) at our expense, to make sure your items arrive in time for your event. Please do NOT leave a review stating your items are late, unless they are actually late: i.e. it's the day of your event and your items are not there. Often, our packages arrive the day before your event. For food items, this is common practice and completely on purpose. Thank you!

~~LOCAL ORDERS~~
Our licensed home bakery is located in Chesapeake, Virginia. We are NOT a retail store. Orders may only be placed online and picked up at designated times, which will be discussed after your order is placed.

**When placing a local order, use the coupon code LOCAL to eliminate the shipping charge. Then put your event date or desired pick-up date in the notes section during checkout. We will contact you a few days prior to your date to set a time for pick-up.**

We are available for pick-up Monday-Friday between the hours of 12:00 (noon) and 8:00 pm. ALL PICK-UP TIMES MUST BE CONFIRMED BY US prior to your arrival. We will not answer the door if we are not expecting you (for fear you may be a solicitor!), so please make sure that you arrive within your pick-up window or contact us for rescheduling.

LOCAL DELIVERY is only available for large/bulk orders and only to commercial addresses. Delivery charge depends on distance and size of order. For more information, please send us a message.
Additional policies and FAQs
COLOR CHANGES:
For simple color changes, you may use original listings and put color choice(s) in notes section during checkout.

CUSTOM ORDERS:
Please send us a message to inquire about a custom order or larger quantities than what is available on our shop.

For different quantities or designs we do not currently offer in our store, we will create a special listing specifically for your items and you will have 3 days to place your order. If order is not placed within 3 days, listings will be removed.
(Sellers are charged a fee to post ANY listing, so serious inquiries only, please.)

*******We are always up to new challenges and designs, however, we WILL NOT create copyrighted characters or logos without express permission from the copyright owner. ANY AND ALL characters you see on Etsy, or any other website for sale (without a license) were created ILLEGALLY. This includes all characters from Disney, Nickelodeon, Mattel, and so forth. Beware when ordering such items. We will not break the law, so please do not ask, but do feel free to ask about alternatives.********

BULK & WHOLESALE ORDERS:
We are available for bulk quantities and wholesale orders. We do have order minimums and do not offer discounts on all items as some are labor intensive and/or have shipping restrictions. Please message us for details.