Storyva

Privacy Policy

This Privacy Policy outlines how and when I collect, use, and share information when you purchase an item from my Etsy store, contact me, or otherwise engage with my services through Etsy.com or related sites and services.

Scope of Policy

This policy does not apply to third-party practices that I do not own or control, including Etsy or any third-party services accessed through Etsy. Please refer to the Etsy Privacy Policy for details on their privacy practices.

Information I Collect

To fulfill your order, you must provide me with certain information (which you authorize Etsy to provide to me), including:

Your name
Email address
Postal address
Payment information
Details of the product you’re ordering
You may also choose to provide additional personal information if you contact me directly for custom orders or inquiries.

Why I Need Your Information and How I Use It

I rely on several legal bases to collect, use, and share your information, including:

To provide my services: Using your information to fulfill orders, settle disputes, or provide customer support.
With your consent: For instance, by signing up for my mailing list, which you can revoke at any time.
Legal obligations: Retaining information about your purchases if required by tax law or other legal requirements.
Legitimate interests: Using your information to improve my services, provided these interests are not overridden by your rights.
Information Sharing and Disclosure

Your personal information is essential to my business. I share it in very limited circumstances:

With Etsy: As necessary to provide you with my services and comply with my obligations under Etsy’s Seller Policy and Terms of Use.
Service providers: Engaging trusted third parties (e.g., delivery companies) to perform functions and services, sharing only what is necessary to fulfill those services.
Business transfers: Disclosing information as part of a business sale or merger, only as permitted by law.
Compliance with laws: Sharing information to respond to legal processes, enforce my agreements, prevent fraud, and protect the safety of my customers.

Data Retention

I retain your personal information only as long as necessary to provide you with my services and as described in this policy. This may also include retaining information to comply with legal obligations, resolve disputes, and enforce agreements. Generally, your data is kept for 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. Consequently, your information may be transferred to jurisdictions with different data protection laws. If deemed to transfer information outside the EU, I rely on Privacy Shield certified services.

Your Rights

If you reside in certain territories, including the EU, you have specific rights regarding your personal information:

Access: You have the right to access and receive a copy of the personal information I hold about you.
Change, restrict, delete: You may request to change, restrict, or delete your personal information. Absent exceptional circumstances (e.g., legal reasons), I will comply with your request.
Object: You can object to my processing of some of your information based on legitimate interests and to receiving marketing messages. I will delete your personal information unless I have compelling legal grounds to continue using it.
Complain: If you are in the EU, you have the right to raise concerns with your local data protection authority.

Contact Information

For EU data protection law purposes, I, EvolvifyDesigns, am the data controller of your personal information. If you have any questions or concerns, please contact me via the "Contact Shop Owner" option in my Etsy store.