
StrangelyYours is taking a short break
Reviews
-
Joy on Sep 8, 2021
4 out of 5 starsI only gave them a four due to the duration of waiting days for responses. Otherwise, the product is a *****(5) Perfection at its finest!! Super grateful that it came in time for my husbands birthday dinner. I appreciate them getting it here in time !!
-
-
Audri on Aug 9, 2021
5 out of 5 starsI’m in love with my item! The quality is amazing, shipping was fast! I had a little hiccup with the seller but got problem resolved, I would recommend completely! It was worth every penny!
-
-
Kelsey on Jul 19, 2021
5 out of 5 starsGreat item. I’m so glad I got this item! I love it so much and it worked perfectly for our wedding! It was a bit smaller than I expected, but put gorgeous. Also- be careful with unpacking as there are some gorgeous details in the wood work. I was a bit aggressive with my unpacking and had to re-glue one of the pieces to no fault of the shop owners. They also too awhile to respond, but once they did were very helpful! Would recommend for sure! 😍😍😍
-
Leisa on Jul 7, 2021
5 out of 5 starsThis kombi is perfect for our wedding. It’s made really well and looks awesome. Great job guys. Would definitely buy another one of these for sure ♥️
-
Jean on Jul 5, 2021
5 out of 5 starsWow wow wow! This exceeded my expectation. Wonderful communication with vendor and top quality workmanship! We can’t wait to showcase this at our wedding! We own a VW camper van so we this is perfect for our theme.
-
Lexi on Jun 2, 2021
5 out of 5 starsThis item took a long time to get to me, however, I messaged them about needing it by a certain date and they made sure it got to me on time. The item itself is beautiful and well made!
-
reneejuliet on May 29, 2021
5 out of 5 starsAbsolutely beautiful, and everyone that’s seen it so far has just loved how different of an idea it was for our wedding guest book.
-
Molly on May 28, 2021
5 out of 5 starsShop owners were great at communication! Could not love this guest book option more! Fine tip sharpie works great on the wooden hearts. Shipping took awhile but it happens and I got it plenty before my wedding! Would recommend!
About StrangelyYours
Etsy automatically translates most text on the site to your preferred language.
See in original language
-
Our Mason Jar Guest Book Alternative
-
Shooting our new Woodland wedding range
Strange, Quirky Accessories!
Strangely Yours first started out as a hobby in 2008 while still in design school. In the early days, Lorraine was sculpting Tim Burton-esque dolls and jewelry pieces in polymer clay. With the purchase of Cyclops, our first laser machine in 2012 (which drained all school savings at that time), Glenn joined in and as a collaborative effort, we started trying to recreate some of those earlier jewelry pieces in wood instead of clay. The "Miniature cupboard locket" was our first ever item created with the laser machine and is still one of our all time favourites till this day! We loved the idea of infusing hinges, compartments and movable components into our wearable jewelry range.
We started moving into weddings when it finally came the time for our own big day, and the "Mason Jar Guest Books" (as seen on Pinterest and features in Wedding blogs) were our original creations since 2014. If you are looking for *THE* Original Mason Jar drop hearts guest books, you're looking in the right place ;) We're immensely grateful to Etsy for the platform to reach a worldwide audience and hope to be doing what we love for many more years to come!
Shop members
-
Lorraine
Owner, Designer, Creator
The dreamier half of Strangely Yours, Lorraine manages most aspect from conceptualisation of ideas, design, down to packaging, photography and shipping. She's also your customer support!
-
Glenn
Owner, Designer, Creator
Arguably the more responsible half of Strangely Yours, Glenn is the chief designer and the laser cutting man!
Shop policies
Welcome to our shop! This page will answer questions pertaining to purchase and shipping. If you are unable to find a resolve to your situation please contact us via Etsy's convo system!
If for any reason our product does not meet your expectations, please contact us before leaving negative feedback or opening a case. We work hard to create quality products & to provide good customer service, hence we would prefer to work out a resolve with you personally.
Do note that all items are MADE TO ORDER.
ACCESSORIES have a lead time of 7-10 working days
WEDDING ITEMS have a separate lead time from our smaller accessories, please see individual listing descriptions for most current lead time! (Usually found on the first line)
If meant as gifts, do check with us prior to purchase to see if we can accommodate your requests!
Accepted payment methods
Returns and exchanges
I don't accept returns, exchanges, or cancellations
Returns and exchange details
Requests for refunds/exchanges will be reviewed on a case by case basis. Please contact us within 3 working days of receiving. Said item must be un-used and unworn.
As most of our products are made specially for you when the order is placed, we are unable to do refunds/exchanges for reasons like "change of mind" or "unexpected size". We try to describe our items as clearly as we can in the listings, but should you have any questions we'd be more than happy to answer them before purchase!
Customised items are strictly non-refundable for the very reason that we are unable to re-sell items with someone else's name/message on it.
Please return all items in the original condition & packaging. The return delivery is the customer's responsibility, refunds are voided if they arrive damaged so please ensure items are packaged securely! All refunds will be credited back to you once we have received the item safely.
// Damaged items:
We try to protect our product the best we can for it's long journey to you, however we get that accidents do happen. If items arrive damaged due to the shipping, please contact us within 3 working days with a clear *Photo* of the damaged area(s). Please note the photo is needed if any action is to be taken! This is to protect ourselves from fraudulent cases.
// Lost items:
If you feel that your item is taking much longer than usual, do contact us and we will do our best to help. We do ask that you wait the full term of 40 business days before we consider it lost and issue any replacements or refunds as cases of custom checks and varying reasons like weather or domestic handling within your own country etc. have been known to cause mail delay.
// Uncollected return mail:
If your purchase has been left uncollected at your local post office for a duration of approx more than 10- 15 days (this differs with each country) It may have been sent back to us. We will contact you once we've received the parcel, and a re-shipping charge will apply. We do NOT issue refunds for such cases.
*We reserve the rights to decide on the final course of action, we are reasonable and will do everything within our means to rectify errors, if an item is damaged during delivery but a new part is easily replaceable (for example a loose hook on a chain), we will bear the cost of re-shipping a new part (the entire chain) but a refund will not be issued in this situation.
Payment
A PayPal account is not required to make payment via Credit card.
Shipping
All Items ship from SINGAPORE
Local Shipping (Within Singapore)
>> 1-3 Working days
International Shipping (Everywhere else)
>> 10 - 14 Working days (up to 4 weeks)
Express Shipping Worldwide
>> 3 - 5 business days
*** Please note that delivery will vary based on location, customs rules and environmental factors.
{ Shipping Address }
We ship to the address provided to ETSY. Please ensure that your address is updated or contact us within 24 hours to make a change!
{ Custom Tax & Checks }
> Some countries impose tax duties for purchases over a certain amount. This fee is the buyers responsibility and we are not liable for any additional fees or taxes associated with the shipping.
> Customs checks may be randomly conducted, which can result in longer delivery. Some countries may also impose stricter rulings. If you are purchasing something, please ensure that they meet your respective country requirements. We are not liable for any packages detained by customs.
***Disclaimer:
These time frames are guidelines provided by our postal service. We want your order to arrive in time and will ensure it ships as soon as possible. However, due to possible shipping / customs / weather delays that may occur, we're unable to guarantee deliveries will be made in time for the holidays. Additionally, ordering after the dates listed above does not mean your order won't arrive in time. If you have any queries to be made before your purchase, please don't hesitate to ask!
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
{ Shipping Services & Upgrades }
NORMAL MAIL
> Purchase under $35 are sent via Normal mail (no tracking)
REGISTERED MAIL
> Orders $35 & above (not incl shipping) will be sent with complimentary tracking
TRACKING UPGRADE
> items under $35 a tracking upgrade can be purchased at $2.20. Do contact us after purchase and we'll send you a separate invoice.
EXPRESS SHIPPING
> Most wedding items ship with express. This service is also available for all regular items for an additional cost depending on the item. Please contact us to enquire.
Additional policies and FAQs
We'd love to do custom orders as that's how we started out! However with our busy schedule we no longer have the time to take on custom work. If you've something in mind, do drop us a message anyway and we'll see if it's something we can take on!
More information
Frequently asked questions
Type of pens used for wooden hearts
A fine tipped felt pen would work best! Get those with archival waterproof inks for long lasting results. Ball points are also a good alternative. We provide a few extra hearts for you to do a bit of testing yourself and see what works best for you. If you would like more info just send us a convo and we'd be happy to help!
Custom and personalized orders
All items in our shop are made to order, we have up to a 10 day lead time on our small accessories and lockets.
Wedding items require a 2-5 week production period depending on our busy seasons. However if the wedding is sooner, we are most happy to meet it more often than not. Just drop us a convo! You may state the specific date you would like to receive the item by, and we will work out our production and shipping timeline based on it.